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Deposit Operations Specialist

Oostburg State Bank
Oostburg, WI Full Time
POSTED ON 5/7/2024

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Resolve Non-Post and Overdrafts on a rotating basis.
  • Perform File Maintenance and Balancing on a rotating basis
  • Serve as primary contact for ACH, Debit Cards, Remote Deposit Capture, Personal and Business Online Banking, Bill Pay, Mobile Banking, Wire Transfers, Stop Payments, System Maintenance, and Document Scanning
  • Answer phone calls and provide support to internal and external customers
  • Investigate and analyze problems and/or situations with a high degree of attention to detail
  • Provide secondary support to other Deposit Operations Specialists as needed
  • Provide input for process improvements to minimize errors and increase efficiency
  • Ensure regulatory compliance in primary areas of responsibility
  • Create, review and update documentation on an ongoing basis
  • Comply with all state and federal regulatory requirements including but not limited to Bank Secrecy Act (BSA/AML)

Competencies:

    • Customer Focus.
    • Decision Making.
    • Technical Capacity.
    • Stress Management/Composure.
    • Thoroughness.
    • Communication Proficiency.

 

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