What are the responsibilities and job description for the Desktop Support Technician position at Open Systems, Inc.?
About the position Desktop Support Technician to join our team in Cambridge, MA. The candidate will be responsible for providing technical support to our customers on their computers, phones, printers, and other devices. This position will also be responsible for troubleshooting isues with new customers and assisting with the resolution of customer issues.
Essential Duties:
- What are the TOP 2 required skills that candidates must have? A and Software/hardware breakfix
- What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F 8-5, No Overtime, No On call
- How many overall years of experience should this person have? 2
- Do they need any specific certifications or education? A
- If contract to hire what is the conversion rate? $31/hr
- How many miles per day will the contractor be driving? No driving
- What is the exact work location or city, state, or zip? Cambridge, MA 02139
- How soon will the candidate review and interviews start? ASAP
- What issues have you had with this req in the past? Finding qualified candidates
Note- Parking can be an issue in Cambridge - Garage parking on site is available
Job Types: Full-time, Contract, Temp-to-hire
Pay: $30.00 - $31.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cambridge, MA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- iOS: 1 year (Preferred)
Work Location: In person
Salary : $30 - $31
IT Support Technician in Tewksbury, Massachusetts
Desktop & Depot Support -
Tewksbury, MA
IT Support Technician in Marlborough, Massachusetts
Desktop & Depot Support -
Marlborough, MA
Desktop Support in Middletown, Connecticut
Desktop & Depot Support -
Middletown, CT
