Job Posting for Property Claims Adjuster (Remote, US) at Openly
Job Details
Openly is building an advanced claims organization leveraging technology and experienced property claims professionals to build a best-in-class end-to-end customer experience. This role is a remote-only position and applicants must have an adequate working environment.
Key Requirements
Full knowledge of insurance contracts, investigation techniques, legal requirements, and insurance regulations.
Ability to work effectively in teams and with a wide variety of people.
An aptitude for evaluating, analyzing, and interpreting information.
Current Claims Adjuster licenses in one or more states are preferred but must be able to obtain additional state licenses
Excellent skills in the areas of:
Customer service
Investigation techniques
Organization
Time management and the ability to multi-task
Verbal and written communication
Negotiation and reserving
Innovative thinking
Key Responsibilities
End-to-end property claim handling to include:
Provide superior customer service
Investigation and coverage analysis
Complete estimates using CoreLogic estimating software
Adhering to estimating best practices
Manage and collaborate with vendor partners
Determine the appropriate method of inspection
Conduct virtual inspections (video, AI, etc)
Examines potential subrogation and identifies potential fraudulent issues.
Prepares and maintains file documentation
Negotiates settlement of claims with insureds, claimants, and vendors. Discussing and giving updates to insureds, claimants, agents and leadership throughout the process
Provide input and ideas for continuous process improvement
Be logged into phone queues to assist customers
Work CAT hours during storm events or times of high volume as needed
Requirements
5 years of property claims experience
5 years in customer service and conflict resolution
Education equivalent to a college degree
This is a fully remote role that requires a workspace with minimal interruptions
Must be willing to work extended hours during high CAT volume (CAT Pay included)
Estimating experience in Xactimate, CoreLogic (Symbility), or similar platform
Experience working independently and in a fast-paced environment
Proficient in Microsoft and Google Products
Excellent written and verbal communication skills
Organization and time management skills
Innovative Mindset and Continuous Improvement
Strong negotiation and problem-solving skills
Must be tech-savvy as high-end technology tools will be used for adjusting (virtual inspections, estimating, etc.)
We are a rapidly growing company, with growth comes change. Candidates must be comfortable with constant change, adaptability, and flexibility.
An adjuster’s license will be required based on the states where Openly writes business. If licensing is required upon hiring, preparation, and testing will be completed during the training period. The adjuster must obtain the required licenses within 90 days of employment. Claim Adjusters are required to remain in good standing to maintain active adjuster licenses.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Property Claims Adjuster (Remote, US) career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Property Claims Adjuster (Remote, US).
Click the checkbox next to the jobs that you are interested in.