Community Engagement Coordinator

The Community Engagement Coordinator creates an organizational and service environment that supports superior program productivity, robust community engagement, and shared enthusiasm for saving community cats. Additional responsibilities include trainings and orientations, production and/or procurement of training and informational videos, initiating and assisting with fundraising campaigns and constituent management, handling marketing and social media campaigns, assisting with caregiver support and day-to-day programmatic activities as needed.

This position reports directly to the Operations Director. The candidate will also coordinate providing information to the Executive Director and Board of Directors as requested.

The ideal candidate will possess a high school education or higher, with experience in a relevant position for at least 2 years. Relevant experience should include but is not limited to:

· Actively managing a volunteer program

· Engaging donors to provide financial support for a nonprofit

· Working in a fast-paced, customer service driven environment

· Assisting diverse and underserved populations

· Completing tasks with limited oversight or direction

Duties and Responsibilities

Operational Support & special events (5%)

· Assist as needed with day-to-day activities such as clinic admissions & discharge, client communications, trap loan, animal or supply transport, deployment prep, cleaning, & laundry.

Outreach (10%)

· Represent Operation Catnip at tabling and networking events, conferences, and more.

· Schedule and supervise volunteers at Operation Catnip events i.e. Catio deep clean and landscaping projects.

Volunteer Coordination (50%)

· Post volunteer activity to Volgistics.

· Communicate with volunteers regularly, providing guidance and instruction.

· Maintain volunteer records.

· Engage volunteers through personal notes and responses.

· Schedule and supervise volunteers.

· Grow volunteer base to increase numbers and engagement.

Social Media & Content Creation (10%)

· Engage constituents through a robust social media presence under the guidance of the Operations Director

Fundraising & Development (25%)

· Assist with grant writing.

· Develop and implement business fundraising initiatives.

· Assist with Direct Mail program.

· Post donations to Donor Perfect.

Skills/Knowledge Desired
· Strong communication skills, both written and oral

· Ability to problem solve, particularly in tense situations

· Knowledge of social media platforms

· Knowledge of Accounting and Budgeting

· Proficiency in Microsoft Office

· Familiar with volunteer management software, Volgistics preferred

· Proficient in videography and editing

· Strong organizational skills and ability to prioritize

· Detail orientated

· Propensity to take initiative

· Strong communication skills, both written and oral

· Ability to problem solve, particularly in tense situations

· Knowledge of social media platforms

· Knowledge of Accounting and Budgeting

· Proficiency in Microsoft Office

· Familiar with volunteer management software, Volgistics preferred

· Proficient in videography and editing

· Strong organizational skills and ability to prioritize

· Detail orientated

· Propensity to take initiative

· Fast learner

Candidate Attributes Desired

· Friendly and approachable

· Professional demeanor

· Positive attitude

· Energetic

· Confident

· Empathetic

· Open-minded

· Knowledge seeker

· Team player

· Good sense of humor

Skills Acquired on Job

· General cat knowledge

· Animal welfare knowledge

· Trapping acumen

· Clinic-specific skills

· Office-specific skills

· Trap care and maintenance

· Use of specialized computer systems, currently including EZ Rent Out and Clinic HQ

· Use of donor systems, currently including Donor Perfect and Constant Contact

· Use of Facebook and social media platforms for business

· Ability to lift 40lbs and clean traps as needed.

· Use of accounting software including QuickBooks

Core Attributes of Team

· Compassionate

· Positive attitude and outlook

· Committed to quality

· Helpful by nature

· Break down barriers

· Open communicators

· Hard working

· Dedicated to mission

· Problem solvers

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Weekends as needed

Application Question(s):

• Please tell us why you'd make a great fit for the Operation Catnip team!

Work Location: In person