Financial Youth Coach

For twenty-five years Operation HOPE has been dedicated to advancing financial dignity for all by empowering underserved communities through financial literacy. Youth/Young Adult programming aims to extend Operation HOPE’s financial literacy continuum from youth through adulthood, supporting the next generation to become financially-empowered adults. We equip young people with the financial education, coaching, and connections necessary to secure a better future - providing guidance through personal aspirations and life’s challenges - facilitating a journey to financial independence.

JOB SUMMARY

In this role, you will support the development of financial literacy in young adults in a manner that encourages measurable, positive outcomes. You will be based out of a HOPE Inside location, providing face-to-face group workshop facilitation utilizing Operation HOPE curriculum and instructional materials. In addition, as a HOPE Youth/Young Adult coach, you will provide individualized, one-on-one client coaching support. You will serve as the primary point of contact at your location, addressing internal and external client interactions with business partners and senior leadership.

ESSENTIAL JOB DUTIES:

This position reports directly to the Senior Director of Youth Programs.

• Promote a culturally responsive youth-guided culture in group workshops and individual coaching sessions
• Schedule, coordinate, and facilitate workshops on financial literacy basics in accordance with the HOPE Youth/Young Adult curriculum
• Coordinate and schedule online, phone, or in-person coaching sessions
• Conduct client and consultant interactions using strategic client management methodologies and tools
• Accurately maintain client data utilizing the case management system
• Recruit, build, and lead clients in order to achieve strategic performance objectives
• Build and maintain community alliances and execute marketing objectives
• Liaison with partner and the community

Skills/Qualifications

• Strong experience in education, counseling or advising with young adult populations
• Bachelor’s degree is preferred, however, will consider comparable 2 years of work experience in the financial industry
• Experienced Financial Coach with outstanding people skills and ability to quickly form meaningful working partnerships
• Strong presentation skills with the ability to conduct engaging, client-centered group workshops
• Must be savvy at internal and external communication techniques and messages
• Basic computer literacy a must: minimum proficiency in MS Word, Excel, and PowerPoint, ability to navigate online data management systems and online learning platforms
• Must possess strategic thinking expertise as well as the ability to plan and execute tactical strategies to implement company objectives
• Good listener and self-starter with a demonstrated ability to work with minimal hands-on direction
• High-energy individual who demonstrates confidence, accountability, and professionalism while demonstrating personal integrity, resilience, and respect for others
• Multitask oriented with the ability to initiate, manage and maintain several projects and
  program relationships simultaneously

TRAVEL REQUIREMENTS

EEO STATEMENT

Operation HOPE is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information or any other characteristic protected by law.

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