At United Ground Express, we are proud to support airline customers and flights at many airports across the US. The services we provide include customer check-in, baggage handling and servicing of the aircraft on the ground in preparation for the next flight. We assist customers from the moment they arrive at an airport through departure to their next destination. We help fuel and clean planes as well in cargo operations. UGE is growing to expand its business to specific airports across the continental United States.
Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. Right at Take-off, you will receive flight privileges: you and your family can fly anywhere in the world on stand-by across United Airlines' amazing global network, UA Discount Program for flights when you want to purchase a ticket, Paid time off and more…
At United Ground Express, we are proud to support airline customers and flights at many airports across the US. The services we provide include customer check-in, baggage handling and servicing of the aircraft on the ground in preparation for the next flight. We assist customers from the moment they arrive at an airport through departure to their next destination. We help fuel and clean planes as well in cargo operations. UGE is growing to expand its business to specific airports across the continental United States.
Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. Right at Take-off, you will receive flight privileges: you and your family can fly anywhere in the world on stand-by across United Airlines' amazing global network, UA Discount Program for flights when you want to purchase a ticket, Paid time off and more…
How you will make an impact:
Operational Responsibilities
- Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results.
- Reviews data on incoming flights such as scheduled or estimated times of arrival/departure, destinations and down line station stops, to plan operation.
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees.
- Willingness and ability to work beyond scheduled times due to irregular operations and/or business need.
- Performs periodic inspections on filters, pumps, valves, tanks, pressure controls, metering and gauging equipment, company vehicles.
- Responsible for compliance with Station controls and Internal Audit standards.
- Investigates causes of accidents and recommends safety measures for preventing further occurrences.
- While performing the duties of this job, the employee may regularly work outside, in all weather conditions.
People Leadership Responsibilities
- Sets a positive, accountable example for station team to ensure excellent customer service.
- Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships.
- Demonstrates a calm, direct demeanor during periods of high volume or irregular operations.
- Provides coaching and direction to the station team to achieve operational goals.
- Maintain strong working relationships with OAL / airport authorities / vendors / union / governmental authorities (FAA/TSA/CBP)/internal divisions.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program.
General Business Acumen Responsibilities
- Manages the station budget, staffing forecasts and resource requirements.
- Ensure through definitive methods that product meets or exceeds quality standards set forth; ensure all work is completed in a timely manner, contributing to an efficient operation, while projecting a professional image
- Monitor local vendor performance including GSE maintenance, janitorial, etc.
- Prepares and submits recommendations designed to improve efficiency of fueling services.
Qualifications
What will you bring:
Knowledge/Skills
Required
- Must be at least 18 years of age
- Must possess a valid US driver's license
- Must pass pre-employment color vision test
- Must pass pre-employment drug screen
- Must be comfortable working in all weather conditions
Competencies
- Proficiency in fueling commercial aircraft
- Minimum 2 years of Fueling or Airport Operations experience
- Strong understanding of ATA Spec 103, NFPA 407
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Analytical thinking, goal-oriented leadership, and service-oriented performance
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Strong leadership skills, with the ability to motivate and coach others
- Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations.
Note: For internal candidates (current UGE Employees), please be sure to attach the Internal Candidate Eligibility Form, filled out by your direct supervisor, to your application. The form can be found on the UGE Talent Acquisition Landing Page.
ADA Specifications
- Repetitive motions that may include the wrists, hands, and/or fingers
- Requires ability to use computers and other office equipment
- Requires ability to sit, stand and walk for extended periods of time
- Ability to lift up to 70lbs on a consistent basis
- Ability to pass all pre-screening clearances applicable to position qualifications
Compensation Information
Base salary range: $105,000 - $110,000 (L4) annually
Salary will be competitive and commensurate with experience.
Equal Opportunity Statement:
United Ground Express, Inc. is an equal-opportunity employer. We are committed to diversity and welcome all qualified individuals of different backgrounds. Applicants with disabilities requiring accommodation should email us at employeecompliance@unitedgroundexpress.com.
San Francisco International Airport California