Network Administrator

Network Administrator 

Overview:

A Network Administrator is expected to have strong interpersonal skills and the ability to relate to individuals at all levels of an organization. Vertilocity's Management expects that a Network Administrator will ensure the client is confident in Vertilocity's ability to successfully complete an engagement and provide consultative input to assist clientele in meeting their business objectives. 

This role requires strong leadership qualities. An individual must be self-directed and self-motivated. A Network Administrator requires the experience and skillset to evaluate, support, and improve a client's technology environment. These efforts are performed as a team in which the Network Administrator directs, prioritizes, and manages to Verticity's standards and objectives.

In order to perform at a high standard, learning new skills and technologies is required. Vertilocity expects that a Network Administrator will stay up to date on the solutions being introduced, whether they be an all-encompassing solution or third-party add-ons. Training and self-learning should happen together. Although training and self-improvement are independent undertakings for each individual, they should be communicated and coordinated with Management. The continuous improvement of skills is an evaluation factor for a Network Administrator.

A Network Administrator will sometimes be on-site working at the client's location, and the ability to travel to the client is required (mostly local).

A Network Administrator should gain certification in any solution in which Vertilocity is presenting to our clientele. 

This role calls for solid writing skills and organization. Time should be accurately entered, and the written details outlining the time entry should be clear and justify the effort in terms of time entered.

Responsibilities:

• Provide oversight and support for assigned client accounts.  Ensure consistent implementation of deployed technologies and Vertilocity standards. 
•  Coordinate efforts with assigned support personnel to ensure timely response to end-user and automated tickets 
• Continuously maintain client technical documentation to ensure accurate licensing counts for various software.
• Work with Project Engineers to define the scope for identified projects.  Assist with scheduling 
•  Maintain client user contact information and ensure each supported individual's information is current and accurate.
• Define accurate configurations for firewalls, wireless solutions, switches, servers, as well desktop/pcs for future use for each supported client
• Make disaster recovery solutions are functioning as configured and remediate issues as they are presented
•  Ensure a proactive work schedule for each assigned client to lesson reactionary support issues
•  Track all time and expenses associated with job responsibilities
• Work with sales team to prepare deliverables for Quarterly Business Review 
• Participate in status calls as needed with clients 
• Identify and communicate opportunities within assigned clients 
•  Handle escalated tickets 

Reports to 

COO 

Qualifications :

•  Demonstrated ability to solve problems and quickly learn new technology
•  Responsible, professional, and motivated
•  5-7 years experienceInformation Technology experience
•  Experience with PSA and RMM tools
• Experience in Switching, Routing, and Firewalls
• Experience with Fortinet Technologies will be considered first
• Experience with Cisco or SonicWALL is a plus
• Certifications Switching/Routing/Firewall technologies are a plus
• Must have experience in the establishment of static and software-based VPNs
• Microsoft Server Network
• Microsoft Azure Platform
• Must understand and have experience with Domain Services
• Experience and concept understanding of AD, DNS, and DHCP
• Remote Desktop Services and Azure Virtual Desktop experience is a plus
• MCSA or MSCE is a plus
• Establishing Platform and Network Services
• Creation of Server Environment
• Experience in connecting Azure Services to environments (AD Sync, AD Premium, Office 365 Management)
• Certification a Plus

Education

• Associates degree or higher or Relevant Military training

Type

• Fulltime

Benefits     

• Unlimited PTO
• Medical
• Dental
• Vision
• 401k

Salary

Salary is highly competitive and based on an individual's experience, region of employment, and recognized personal achievements and certifications.