What are the responsibilities and job description for the Supervisor-LPS position at Opportunities?
The Supervisor provides supervision of staff providing reintegration services to children and families.
* Directly supervises social workers, family support workers, and office support staff
* Responsible for staff scheduling, employee evaluations and resolving staff conflicts
* Provides leadership for staff by modeling expectations and behaviors
* Provides supervision for staff, including case staffing and feedback related to achieving permanency goals for children and families in a timely fashion
* Assures that documentation meets guidelines for timeliness and accuracy
* Assigns cases, maintaining appropriate staffing ratios of social workers to children/families
* Serves as relief social worker, when needed
* Assures that case plan goals, permanency goals for children, and other appropriate services are established and achieved in a timely manner
* Assures that children referred for placement by DCF are transported and placed within 4 hours
* Develops on-call list for 24 hour coverage and crisis intervention
* Monitors overall client satisfaction of program and evaluates for performance improvement. Advises Area Director of the findings
* Liaison with DCF, courts, schools, providers, and communities
* Assures that case documentation and critical incident reports meet Saint Francis Ministries and the DCF requirements, for content and timeliness
* Manages provision of services within assigned budget
* Manages issues that may occur in the office
* Manages physical and emotional aspects of office staff
* Promotes a positive relationship throughout Saint Francis Ministries
* Assures staff reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
* Assures staff reports unusual incidents through appropriate Risk Management, clinical and safety channels.
* Implements SFM policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
* Is knowledgeable of and follows all safety procedures
* Reports unusual incidents through appropriate Risk Management, clinical and safety channels
* Ensures clients’ rights are protected
EOE
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