Front Desk Receptionist

We are hiring individuals looking to work as a team in order to provide patients with the highest quality dental care. If you are a hard-working professional, Optim Dental is an ideal place to grow your career.

Responsibilities for Front Desk Receptionist:

• Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals.
• Answer’s telephone, routes calls, provides information, and takes messages in accordance with practice procedures.
• Schedules and adjusts patient appointments to maximize the patient.
• Establishes, maintains and keeps patient files and records up to date (i.e., address, phone number, insurance information, etc.).
• Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments.
• Prepares correspondence, memos, and other documents, as requested by doctor.
• Uses computer, fax, or courier service to transmit information or documents when requested.
• Keeps the front desk and reception areas clean. Organizes magazines to keep current and neat.
• Performs necessary duties associated with checking patients in and out. Record treatment information in the patient’s chart. Enter type of treatment planned for the next appointment, and the amount of chair time, doctor time and assistant time needed.
• Produces the doctor’s call list and provides to the doctor each day, as necessary.
• Calls patients two days before to remind them of a scheduled appointment time.
• Adheres to all safety and health regulations.
• Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed.
• Registers new patients, provides necessary paperwork (welcome letter, HIPAA documents), and ensures all required documents are completed by the patient.
• Assists with other duties as needed will be cross trained for other duties.

Requirements for Front Desk Receptionist:

• Professional appearance and demeanor Required.

• Computer experience Required.
• Prior dental office experience Preferred.
• Insurance billing/verification Preferred.
• Dental Assistant experience Preferred.
• A positive attitude is a must and willing to work an occasional Saturday as patient flow requires.
• A friendly, outgoing demeanor and excellent organizational skills.
• Able to multi-task without losing quality work.

Job Types: Full-time

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location