Recovery and Resource Center Assistant

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply.

Optimae Behavioral Health Services is hiring a full-time Recovery and Resource Center Assistant for the Burlington location. The Recovery and Resource Center Assistant acts as a social support and resource directory in a confidential and professional manner for individuals receiving services. Assistance may be provided one-on-one or in a group setting. Required to provide transportation, light cleaning and work out of multiple Optimae LifeServices locations. Must be willing to travel to neighboring counties as needed, and possibly transport clients when necessary. Occasional evening hours may also be required.

Duties:

• Support individuals receiving services from Optimae LifeServices by helping them identify and build natural supports for their needs.
• Follow the service plan and use it as a guide to deliver services.
• Recognize and document goal progress and relevant personal interventions in an objective, clear and brief manner.
• Support and develop living, social, and learning environments where individuals can interact and build relationships of their choosing.
• Advocate for our customers while promoting role recovery/discovery to others.
• Be flexible as customer needs, emotions, and schedules change; this may include working evenings, weekends, and holidays.
• Meet multiple demands simultaneously and efficiently with little supervision.
• Consistently finish assigned tasks within designated time frames.
• Willing to perform light cleaning duties in order to keep the workplace tidy and professional.
• Show tolerance for individual differences.
• Use active listening skills.
• Demonstrate good role modeling for people we serve.
• Be non-authoritarian when providing services and working with peers and collaterals.
• Be active in individual and team problem solving.
• Pro-actively use supervisor and other staff as a support and as a resource for information.
• Maintain confidentiality of individuals receiving services.
• Ability to communicate effectively in English, both orally and in writing.
• Ability and desire to carry out and follow all company personnel policies.
• Ability to adapt to changes in work environment, manages competing demands, and is able to deal with frequent change, delays or unexpected events.
• Must be dependable and flexible, able to follow instructions, responds to management.
• Strong Conflict Resolution, Problem Solving and Social skills.
• Ability to work independently or as a team.
• Perform other duties as assigned.

Qualifications:

• High school diploma or GED is required.
• Associate’s Degree is preferred.

A Note Regarding Experience:

Are you excited about this role, but don’t feel that your past experience fits perfectly with every qualification in the job description? We encourage you to apply anyway. You may just be the right candidate to join the Optimae family!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Working with people with developmental disabilities: 1 year (Preferred)

Work Location: In person