Assistant Housekeeping Manager

Job description

BONUS: $ 5000 RETENTION BONUS AFTER 12 MONTHS OF EMPLOYMENT

Do you have . . .

• A commitment to helping others?
• A high level of integrity?
• A great attitude?
• Excellent teamwork skills?
• A strong work ethic?

If you love making a difference in people’s lives, we want to hear from you!

Optimum Health Institute is seeking a full-time Assistant Housekeeping Manager who has experience with housekeeping in a hotel industry. This is an excellent opportunity for someone who has strong teamwork skills and wants to work in a faith-based environment. Candidates for this position must be able to multi-task and deliver uncompromising service to all guests, inquirers and adherents in a timely manner. We are looking for passionate people who have a spiritual foundation to be part of a team that promotes the well-being of every person's mind, body and spirit.

Requirements:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Communicate, adhere to and model the organization’s Mission, Core Values, and Guiding Principles.
• Assist in the supervision of the Maintenance/Housekeeping personnel in their performance of daily tasks.
• Perform administrative duties
• Perform customer service duties
• This list is not all-inclusive. Other duties may be assigned.

LEADERSHIP:

• Communicate, adhere to and model the organization’s Mission, Core Values, Guiding Principles and Disciplines of Surrender.

SUPERVISORY:

• Supervise, communicate, and direct subordinates to perform all necessary maintenance/housekeeping duties described in Housekeeping Policy and Procedures binder.
• Assist in the supervision of the maintenance/housekeeping personnel in their performance of daily tasks.
• Supervise and train staff to ensure that they are properly trained and that ongoing and effective communication to the Mission’s guests and adherents is maintained as well as vendors.
• Assist in supervising the Maintenance/Housekeeping staff, including scheduling staff, coordinating and assigning work, training, and performance evaluation.
• Oversee daily Maintenance/Housekeeping staff, operations and timely cleaning of all guest rooms by 2:00 P.M on Sundays.
• Perform room inspections and monitor the cleanliness of all public areas.
• Understand and operate department within set budgetary limits.

ADMINISTRATIVE:

• Complete administrative tasks, as requested.
• Assist in effectively managing vendors and supply inventories levels to meet daily objectives.

CUSTOMER SERVICES DUTIES:

• Assist Maintenance/Housekeeping Manager as department team leader whom operates with a sense of urgency when proactively addressing any personnel and guest issues concerning safety and security.
• Respond promptly and appropriately to the guests’ needs and questions.
• Ensure all Safety and Security procedures governing use of equipment and supplies, infectious waste, hazardous conditions, guest safety.

PERFORM OTHER DUTIES AND PROJECTS AS ASSIGNED

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

SUPERVISORY RESPONSIBILITIES: Directly supervise staff in the absence of the manager.

EDUCATION: High School diploma or general education degree (GED) required. One (1) year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

EXPERIENCE:

• Four (4) or more years of maintenance/housekeeping experience in a fast-paced hotel, resort, residential or healthcare environment.
• Four (4) or more year’s supervisory experience. Demonstrated supervisory skills, including hiring, assist with performance coaching and termination.

COMPUTER SKILLS: Required:

· Microsoft Office suite (i.e. Outlook, Word, Excel)

· Ability to write reports, business correspondences and procedure manuals is a must.

LANGUAGE SKILLS: English speaking required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY: (Intermediate) Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

BEHAVIORIAL SKILLS:

Organized, dependable, accurate and attention to detail. Must have the ability to multi-task and meet deadline. English speaking required. Must be able to work in a fast paced environment with minimal supervision and be able to manage a team and create a positive working environment.Must be capable to maintain confidentiality and be compassionate in dealing with people. Must have the ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Individual should be skilled in problem solving and customer service; works with integrity and ethically. Upholds the Organizational values. Must provide excellent guest and internal employee service and have the ability to learn and model OHI’s Mission, Values and Principles (MVPs). Maintain a professional demeanor and appearance and model appropriate behavior.

CERTIFICATES, LICENSES REGISTRATIONS: Requires valid Class Driver’s License

PHYSICAL DEMANDS: Stand, walk, sit; talk, hear; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch, crawl; and taste, smell.

WEIGHT TO BE LIFTED OR FORCE TO BE EXERTED: Up to 50 pounds

Special vision requirements include: Close; Distance vision; Color; Peripheral; Depth perception; Ability to adjust focus.

WORK ENVIRONMENT: Outdoor weather conditions, toxic or caustic chemicals, work near moving mechanical parts. Requires the ability to work weekdays, evenings, weekends and holidays.

Noise: Moderate noise (ex. business office with computers and printers, light traffic).

Special Mental requirements: Comprehend and follow instructions, perform assigned tasks, maintain an appropriate wok pace

Special protective equipment: Uniform and gloves

What it takes to succeed:

• Ability to build rapport with guests and provide extraordinary customer service.
• Superb active listening skills.
• Strong organizational and time-management skills.
• Enthusiasm and self-motivation.

Why work here?

• Competitive base pay
• Generous employee discounts on Optimum Health products
• Healthy meals and freshly-pressed juices during work hours
• Smoke-free and drug-free work environment
• Unlimited opportunities for personal growth and development

Additional benefits offered:

• Affordable medical, dental and vision plans
• Retirement 401k savings plan.
• Employee Assistance Plan (EAP)
• Paid Time Off
• Paid Life Insurance
• Paid short-term and long-term disability insurance
• Flexible Spending Accounts (FSA)
• Smoke-free and drug-free work environment.

Optimum Health Institute is a healing ministry of the Free Sacred Trinity Church, which promotes healing through the use of non-medical, holistic healing practices. Since 1976, people of all traditions have participated in our program for mental, physical, spiritual and emotional healing. Our program focus is to cleanse the body, quiet the mind and renew the spirit in a safe and sacred environment.

To learn more about our company and the position, please visit our company website at www.optimumhealth.org.

Daily COVID testing and wear face covering

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• On call
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Daily Covid testing and face covering

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel, resort: 4 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Multiple Locations