Job Posting for Service Manager at Optimum RV Florida
We are a full-service RV Dealer looking for a Service Manager to develop within our newest location! The ideal Service Manager will have a strong work ethic and be able to cover all duties within the service department as the business grows. Must be a dedicated team player!
Responsibilities
Schedule work in and out of the shop
Hire, supervise and direct all service technicians and apprentices as approved by GM
Ensure that all parts, tools and appropriate time is available for technicians to complete the work
Direct and Supervise Service Desk Personnel with training and coaching mentality
Direct and Supervise Parts Manager and personnel and assist in proper parts procedures and policies
Direct and supervise Warranty Administrator to process warranty claims in a timely and efficient manner
Ensure that all employees under their supervision receive the proper training and upgrading of systems.
Liaison between Service Advisors and Sales
Must acquire approval from sales department on all Internal RO’S
Track Technician productivity
Track Open Repair Order Reports and others as directed
Responsible for a profitable operation of the service department while gaining maximum production under controllable costs
Setting and maintaining profit goals.
Maintains a balance between shop efficiency, labor rates, and expenses
Assist the Service Advisors in the dispatch of work to correct technicians and or work with the shop foreman to do the same
Responsible for the cleanliness and safety of the service department and shop
Lead by example
All other duties as assigned
Minimum Qualifications
Technical RV Service knowledge
Previous management experience
Maintain a positive atmosphere
Stability under pressure
Creative and open to constant change
Knowledge and technical expertise
Able to display leadership skills and manage others accordingly
RVIA/RVDA certifications - preferred
Benefits:
Optimum RV offers an excellent benefits package to all eligible employees including:
Competitive wages
401K
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short & Long Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.
Salary.com Estimation for Service Manager in La Feria, TX
$93,608 to $124,812
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