What are the responsibilities and job description for the Manager of SMB Sales position at Optimum?
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
To sell full suite of Altice Business branded products and services, specializing in the small to medium size business segments of the marketplace. The Regional Sales Manager position incorporates the management and development of all Altice/Suddenlink Business Account Executives (AEs) reporting to them, dedicated to the penetration of the SMB (Small to Medium Business) marketplace. The Regional Sales Manager will oversee the sales activity of the AEs throughout the assigned Altice/Suddenlink region, ensuring sales and install objectives are met. The Regional Sales Manager will also be responsible for the hiring and development of the AEs.
Responsibilities
- The Regional Sales Manager oversees a sales team of approximately 9 to 12 AEs and reports to the Area Sales Director
- Ensure that sales objectives are met by each individual as well as team objectives
- Target list of opportunities currently served by competitor(s)
- Responsible for providing key feedback from the field to the Product and Marketing departments on the competition, to respond accordingly to market demands
- Regional Sales Manager will periodically spot check sales order addresses in the field
- Ride outs with AEs to observe them in the field, including the completion of observation forms as a means of providing constructive feedback
- Distribution of all monthly/quarterly opportunities through SFDC to team
- Effectively communicates feedback from field reconnaissance, makes recommendations on offers and product enhancements due to market demand
- Objective is to spend 50% or more of their time in the field with direct reports so that through observation regional sales manager can best coach and mentor and provide constructive criticism of sales activity. Field Observation Forms to be completed accurately and in a timely fashion to capture AE activity in field and to record progression and areas for improvement.
- Manager is responsible for all weekly or monthly sales meetings with team as well as any workshops
- Perks of Working for Altice: Salary commission - Medical, Dental & Vision Insurance available on your first day! - Paid Vacation and Sick Pay - Sales Incentive and Bonus programs - Tuition reimbursement - Significantly discounted TV/Internet/Phone employee product benefit - 401(k) with company matched funds - Top-notch paid training
Qualifications
- An organizationally perceptive person who will respect the traditions and culture of Altice and who can implement new ideas within that context.
- Ability to maximize the quantity and quality of the Sales staff through creative and ongoing recruiting and employee retention efforts.
- Motivating Others - The position requires strong leadership, as well as motivational and interpersonal skills.
- Ability to analyze problems, to probe facts, identify and question assumptions and find creative and effective solutions.
- A strong communicator and team player that can foster collaboration and build consensus across multiple constituencies.
- Core competencies include teamwork, integrity, flexibility, stress tolerance, and commitment to excellence.
- Management of personnel, and multiple tasks.
- Candidate must be able to develop an action plan and ensure all assigned tasks are being completed.
- Broad telecom knowledge and understanding of telecom systems.
- Proficient in Microsoft applications - MS WORD, EXCEL, PowerPoint.
- Problem solving.
- Analyze sales results and develop improvement plans.
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Salary : $74,600 - $94,500
