Project Manager

Responsibilities:

Lead operational and growth initiatives from end-to-end, including gathering requirements and defining scope, schedule and resourcing for the technology team (e.g., IT Infrastructure Engineering, Desktop Support)

• Ensure clear reporting of project status from project management team including: timelines, milestone tracking, budget status and issue identification to program management and stakeholders
• Prioritize and escalate critical operational tasks, execute project work plans and revise as appropriate to meet changing needs and requirements
• Work with program management to assess and define technology roadmaps with key deliverables and milestone dates
• Maintain KPI dashboards related to program metrics via MS Power BI
• Apply analytics and critical thinking to identify team inefficiencies and risk areas, and implement projects or processes to streamline and improve operations
• Ensure project documents are complete, current, and stored appropriately

Top Must Have Skills:

• Smartsheets
• Experience managing traditional projects
• Managing tickets, ensuring that show support requests
• Managing rollouts of new software being released
• Entertainment experience is not required, but nice to have
• Environment is fast paced
• MUST HAVE Bachelor’s degree with educational background in Computer Science, Computer Engineering, Electrical Engineering, Applied and Computational Math Sciences, Human Computer Interaction, Information Systems or related disciplines.

Qualifications:

• 3 to 7 years of experience in Technical Project Management, utilizing waterfall and agile methodology
• 4 years of experience managing and developing teams to meet expectations for productivity, quality, and goal accomplishment
• Experience with project management tools such as Smartsheet and familiar with Jira
• Strong analytical and problem-solving skills
• Experience in managing technical operations teams (i.e., IT hardware engineers & software developers)
• Ability to work under pressure while managing multiple tasks and organizing work effectively
• Good meeting facilitation skills and effective team player
• Strong ability to develop and present business cases via PowerPoint or Keynote
• Strong written and oral communications skills
• Ability to create workflow drawings and process maps utilizing Visio

Nice to Have Skills:

• Previous experience working in a Content Production environment
• PMP certification a plus
• Certified Scrummaster a plus