Revenue Cycle Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.SM

The Revenue Cycle Coordinator is an essential position in the Patient Financial Services Collection process and responsible for daily operations with the PFS team. Responsible to monitor and drive production and quality for the team, as well as provide continuous feedback to the team for accurate and timely account follow up. This position requires the full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the Organization's strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

If you reside in Washington, Oregon, Nevada or California, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Requires a strong leader with the ability to recognize and solve user gaps in understanding of processes and collection aspects
• Works with each team member to ensure they are meeting the production and quality goals for the team
• Subject matter expert in all follow up activities
• Spot check accounts and provide immediate feedback to team, as well as escalate any quality/production issues to supervisors
• Manage compliance of all federal, state and private insurance carrier requirements
• Fosters an environment that promotes teamwork and positive communications within the service area and department
• Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities
• Contributes to the ongoing performance management, to include quality assurance and process improvement activities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher) OR 3 years of leadership experience in a patient accounting environment with experience in billing, collections and cash posting
• 1 year of leadership experience in a patient accounting environment with experience in billing, collections and cash posting
• 6 months experience with hospital insurance billing requirements for all federal, state and local agencies and third party submissions, as well as collections regulations
• 6 months experience with third party payer regulations and requirements
• Intermediate level of proficiency with Microsoft Office suite of products including Microsoft Word (create and edit documents), Microsoft Outlook (manage email and calendar), Microsoft PowerPoint (create and edit slides), and Microsoft Excel (create and edit spreadsheets)

Preferred Qualifications:

• Knowledge of ICD10
• Experience with hospital and clinic billing and collections

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Washington Residents Only: The hourly range for Washington residents is $22.45 to $43.89. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Nevada Residents Only: The hourly range for Nevada residents is $22.45 to $43.89. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

California Residents Only: The hourly range for California residents is $22.45 to $43.89. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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