Field Service Engineer

Or-Tec Inc.
Cleveland, OH Full Time
POSTED ON 8/3/2023 CLOSED ON 8/4/2023

What are the responsibilities and job description for the Field Service Engineer position at Or-Tec Inc.?

Job Description

Job Description

If you want a career, not a job, in the most important industry in the USA today… keep reading. Water is the most important resource we have. Working in the water industry allows you to have a long, sustainable career in a growing field. Join a fast-growing local company and take the first step in your new career. You will learn a whole new industry, work for a company with great co-workers and get paid to travel the US from California, to Florida to Alaska.

We are a growing Water and Wastewater Treatment company in the Midwest looking for a Service Technician to join our team. The Service Technician will provide technical service and support along with customer service to existing customers. Looking for a full-time service technician with duties to include the following:

SKILLS YOU’LL NEED Preferred -2 years’ service-related experience Valid driver’s license. Mechanically inclined and like to work with your hand's Great organizational skills Active listening and communication skills Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Ability to think for yourself and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours

WHAT YOU WILL DO Provide timely and quality repairs of customers' products Maintain high-quality customer service and care Promote and sell additional products and services Meet key performance metrics and/or productivity goals Provide knowledgeable and courteous repair service Look for ways to improve business performance and enhance the customer experience Communicate benefits of the Value-Added Services Process to the customer.

WHY THIS IS A GREAT COMPANY Opportunity to do interesting and important work Opportunity for growth within a growing company good salary and benefits.

COMPENSATION/BENEFITS The Services Technician makes $22-26/hr. depending on experience Paid vacation and Holidays 401K Health, dental and vision. Quarterly bonuses based on performance.

Basic requirements:

High School education

Punctuality

Ability to work out of State

Willing to do background check

Excellent communication skills

Additional Requirements and willingness to learn:

Knowledge of Mechanical and Industrial equipment –assembly, fabrication and electrical knowledge helpful but will provide additional training both in shop and on site.

Self-motivated – willing to travel – Car and/or Flights.

Company Philosophy is geared towards customer satisfaction – successful candidate must show willingness to be able to deal with and communicate with waste water treatment operators and technicians as well as vendors.

Knowledge of warehouse equipment –

Knowledge of Computer programs including Microsoft Office and outlook

Job Type: Full-time

Pay Frequency:

  • Bi weekly or Twice monthly

Work Remotely

  • No

Job Type: Full-time

Salary: Up to $26.00 per hour

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 

Experience level:

 

  • 2 years

 

Schedule:

 

  • 8 hour shift
  • Monday to Friday

 

Experience:

 

  • Field Service related: 2 years (Preferred)

 

Willingness to travel:

 

  • 50% (Preferred)

 

 

Job Type: Full-time

Location/Region: Cleveland, OH

Salary : $22 - $26

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