Job Posting for Cloud Customer Success Analyst - Casinos (Las Vegas, NV) at Oracle
Cloud Customer Success Analyst - Casinos
Location: Las Vegas, NV
Travel: Up to 25%
No visa sponsorship is available for this position.
Responsibilities:
Find opportunities (product breadth, footprint, revenue leaks, marketable universe, etc.) to grow Nor1-sourced upsell revenue for Gaming clients– quantify, define, forecast, sell, and drive fulfillment of these opportunities
Build and maintain positive relationships with key Gaming clients at several levels across their entire organizations
Launch products with new or existing Gaming clients
Organize and design training documents and presentations
Assess training needs through communication with internal and external users
Provide day-to-day operations and executional support for Gaming clients, including product configuration, and assisting in the resolution of IT issues
Leverage relationships to acquire new Gaming clients
Work with internal and external integrations teams to ensure that all revenue streams are activated and functioning properly
Work alongside internal Data Scientists to procure and provide relevant business intelligence
Become an expert on our Gaming clients – comprehensively understand the brand differentiators, including loyalty/casino player programs, technology platforms, market dynamics, and brand strategies
Take initiative to perform functions that enhance the business even if they may be outside the normal scope of work
Customer Success Analyst support hotels in various time zones. Works hours may include early mornings, evenings to support various customers.
Salary.com Estimation for Cloud Customer Success Analyst - Casinos (Las Vegas, NV) in Las Vegas, NV
$91,359 to $126,557
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