CX Consulting Project Manager

Job Description
As a recognized authority and leading contributor, this Project Management professional enables customer business outcomes by delivering projects within budget and time, while driving a superior customer experience. Responsible for leading joint Oracle and customer teams through the successful implementation of non-routine and complex business solutions, providing structure, discipline, guidance and direction.
A pioneer in database and applications software technologies, and a leader in both on-premises and cloud markets, Oracle delivers solutions that improve lives of billions of people every day. The largest corporations and governments in the world use our market-leading products. Oracle employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire technology industry. For more information visit http://Oracle.com/about
Oracle Consulting plays a critical role in Oracle's cloud solutions, helping customers transform their IT and businesses. We offer a unique focus on Oracle-based application and technology initiatives by combining deep expertise, broad coverage, global scale, and flexible delivery. Oracle Consulting functions as the focal point of customer relationships with Oracle's vast resources as well as various partners. For more information visit: http://oracle.com/consulting
Detailed Description and Job Requirements
We are looking for an experienced Project Management professional to join the North America CX Consulting practice. The practice is responsible for delivering solutions related to Oracle's Sales, Services and CPQ cloud Services.
This Project Manager is very comfortable managing projects with a budget in the range of $1,000K, and 15 cross-functional participants. The successful candidate will have a combination of technical Project Management skills, as well as leadership skills, business acumen and judgement to organize the activities, enable all participants to work as efficient as possible, maintain all stakeholders informed, identify and address risks, effectively manage time and budget, and handle unexpected ambiguous situations. Client skills is a must, as this individual will work closely with customers, partners, and vendors. The Project Manager will be responsible for the overall customer experience through the engagement, end-product quality, timely and smooth go-live, as well as ongoing communications with mid-level Oracle and customer executives, which includes documentation and KPI updating
The engagements will not rarely start at the pre-sales phase, so the Project Manager will lead the solution design as well as the implementation aspects of engagement(s). Therefore, skillfully managing the needs and priorities of customers, sales, and consulting organizations within constrained time and budget are a must.
Responsibilities :
- Leading a project team comprised of Oracle Consultants, partners, vendors, and customers in delivering an Oracle Cloud solution to the customers
- Overall performance responsibility for managing scope, cost, schedule, and contractual deliverable, which includes applying techniques for planning, tracking, change control, and risk management
- Advise customers on the selected project management methodology
- Maintain a detailed project plan, financial plan, governance structure, communication process, project documentation and KPIs up to always up to date
- Methodically managing complex business and logistical challenges
- Ensuring the projects are appropriately resourced and managing the ongoing engagement of these resources
- Anticipate issues, develop mitigation options, and appropriately manage communications internally and externally
- Providing day to day direction to the project team and regular project status to the customer
- Exercise creativity, independent judgment, and business acumen in selecting methods and techniques
- Utilization of best in class project management systems and reporting
- Interact with IT Architects, technical staff and business representatives for all internal and external reporting
Skills required
- Bachelor's degree
- 8 years of customer-facing Project Management experience in the Technology Consulting industry
- Demonstrated ability to lead projects with a budget in the range of $1,000K budget in large enterprise accounts, with at least 15 resources
- Industry certification (PMI or equivalent)
- Proficiency with the leading project management tools in the industry
- Solid experience in managing full life cycle SaaS implementations
- Self-starter, confident, driven with strong organizational skills
- Pristine analytical and time management skills
- Attention to detail
- Ability to build, grow and maintain trust-based relationship with peers, customers, and partners
- Influencing without authority
- Ability to work well remotely with a diverse project team, especially facilitating meetings with large number of participants
- Ability to balance investigating/troubleshooting on your own
- Excellent verbal and written communication skills
- Sense of urgency
- Ability to effectively transfer knowledge
- Aptitude to help others develop their skills to the benefit of the business
- International and cross cultural project management experience
Highly desirable
- Specific Previous implementation experience of Oracle applications and/or technology products
- Sales, Service, CPQ functional expertise
- Scrum Master certification is an advantage
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $95,900 to $192,000 per annum. May be eligible for bonus and equity.
Colorado Pay Range: from $90,600 to $172,800 per annum. May be eligible for bonus and equity.
New York City Pay Range: from $90,600 to $182,400 per annum. May be eligible for bonus and equity.
Washington Pay Range: from $101,300 to $182,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible paid time off (unlimited or accrued vacation and sick leave)
- Paid parental leave
- Employee Stock Purchase Plan
- Adoption assistance
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer *** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer