What are the responsibilities and job description for the Database Specialist - Cruise Applications position at Oracle?
Job Description
An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.
6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Responsibilities
Our FMS solution provides comprehensive information on fleet performance where all shipside transactions are being logged in real time and automatically transferred to shore side operations. The Fleet Management System covers several areas, including the mentioned transaction and passenger-activity monitoring and real-time synchronizing with HQ (fleet-wide), cruise-fleet revenue analysis, linking guest data to various reservations systems, cruise itinerary import etc.
Responsibilities
- Performs various and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs on board Cruise and River ships or shore side locations
- May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget
- Effectively consults with management of customer organizations
- Participates in business development activities
- Will be the technical interface to customers for resolution of problems related to the installation, recommended maintenance and use of Oracle products
- Has an understanding of all Oracle products in the competency area and in-depth knowledge of several products and/or platforms
- Routinely act independently while researching and developing solutions to customer issues
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Oracle Hospitality Cruise products
- As primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on various customer situations and escalated issues
- Ensure the solution meets specifications and functions per customer specific operational workflow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the customer staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone has been trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer
- After "go-live", provide technical support to the customer
- Ability to communicate effectively and build rapport with team members and clients
- Accomplishes project requirements, communicating project status to the client, project manager and the respective team members
- 90% of international travel is required
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field (or equivalent experience)
- Several years of consulting and/or customer support experience for software applications and a good IT Background with the ability to understand complex IT systems and networking
- Sound knowledge of working in relational databases like Oracle, SQL Server, Linux, etc.
- Require solid experience in Oracle Database Programming using PL/SQL, SQL, Database Design (both Physical and Logical), Database Modeling, and Oracle Tuning & Optimization
- Experienced in back-end database development using tools SQLPLUS, SQL Loader, Oracle SQL Developer, TOAD etc. with good understanding of RDBMS and Normalization Techniques
- Experience in creating Procedures, Packages, Functions, Triggers views, Cursors, PL/SQL Collections and optimizing query performance and other database objects using SQL, PL/SQL
- Writing scripts for collection of statistics, reorganization of tables and indexes, and creation of indexes for enhancing performance for data access
- Experience in XML Data base functions to generate data in XML
- Strong debugging skills
- Experience with data modeling concept, creation and maintenance of documentation, user manuals and guidelines of individual data marts
- Fluent English, spoken and written
- Strong written and verbal communication skills with experience communicating at all levels of client organizations
- Candidate should be a self-driven, positive, energetic, and results-oriented individual who enjoys working in a multi-national and global team
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $95,900 to $192,000 per annum. May be eligible for bonus and equity.
Colorado Pay Range: from $90,600 to $172,800 per annum. May be eligible for bonus and equity.
New York City Pay Range: from $90,600 to $182,400 per annum. May be eligible for bonus and equity.
Washington Pay Range: from $101,300 to $182,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible paid time off (unlimited or accrued vacation and sick leave)
- Paid parental leave
- Employee Stock Purchase Plan
- Adoption assistance
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer *** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
An experienced consulting professional who has a broad understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.
Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects.
6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Responsibilities
Our FMS solution provides comprehensive information on fleet performance where all shipside transactions are being logged in real time and automatically transferred to shore side operations. The Fleet Management System covers several areas, including the mentioned transaction and passenger-activity monitoring and real-time synchronizing with HQ (fleet-wide), cruise-fleet revenue analysis, linking guest data to various reservations systems, cruise itinerary import etc.
Responsibilities
- Performs various and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs on board Cruise and River ships or shore side locations
- May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget
- Effectively consults with management of customer organizations
- Participates in business development activities
- Will be the technical interface to customers for resolution of problems related to the installation, recommended maintenance and use of Oracle products
- Has an understanding of all Oracle products in the competency area and in-depth knowledge of several products and/or platforms
- Routinely act independently while researching and developing solutions to customer issues
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Oracle Hospitality Cruise products
- As primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on various customer situations and escalated issues
- Ensure the solution meets specifications and functions per customer specific operational workflow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the customer staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone has been trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer
- After "go-live", provide technical support to the customer
- Ability to communicate effectively and build rapport with team members and clients
- Accomplishes project requirements, communicating project status to the client, project manager and the respective team members
- 90% of international travel is required
Requirements
- Bachelor's degree in Information Technology, Computer Science or a related field (or equivalent experience)
- Several years of consulting and/or customer support experience for software applications and a good IT Background with the ability to understand complex IT systems and networking
- Sound knowledge of working in relational databases like Oracle, SQL Server, Linux, etc.
- Require solid experience in Oracle Database Programming using PL/SQL, SQL, Database Design (both Physical and Logical), Database Modeling, and Oracle Tuning & Optimization
- Experienced in back-end database development using tools SQLPLUS, SQL Loader, Oracle SQL Developer, TOAD etc. with good understanding of RDBMS and Normalization Techniques
- Experience in creating Procedures, Packages, Functions, Triggers views, Cursors, PL/SQL Collections and optimizing query performance and other database objects using SQL, PL/SQL
- Writing scripts for collection of statistics, reorganization of tables and indexes, and creation of indexes for enhancing performance for data access
- Experience in XML Data base functions to generate data in XML
- Strong debugging skills
- Experience with data modeling concept, creation and maintenance of documentation, user manuals and guidelines of individual data marts
- Fluent English, spoken and written
- Strong written and verbal communication skills with experience communicating at all levels of client organizations
- Candidate should be a self-driven, positive, energetic, and results-oriented individual who enjoys working in a multi-national and global team
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $95,900 to $192,000 per annum. May be eligible for bonus and equity.
Colorado Pay Range: from $90,600 to $172,800 per annum. May be eligible for bonus and equity.
New York City Pay Range: from $90,600 to $182,400 per annum. May be eligible for bonus and equity.
Washington Pay Range: from $101,300 to $182,400 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible paid time off (unlimited or accrued vacation and sick leave)
- Paid parental leave
- Employee Stock Purchase Plan
- Adoption assistance
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer *** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
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