Sales Associate

Orangetheory Fitness is a trendsetting franchise fitness organization with over 1,200 locations open in the United States. We are currently seeking qualified Sales Associates for our Shiloh studio location opening summer 2022. Sales Associates will train at our Edwardsville studio location until presale begins.

At Orangetheory Fitness, we often refer to the Sales Associate role as “Orange Ambassadors” because we do not promote “selling” Orangetheory Fitness, our goal is to share an experience with our customers. We introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit www.orangetheoryfitness.com to learn how we use scientifically proven concepts to push bodies to their best. This workout helps build strength, increase energy, surpass workout plateaus, and tone and shape your body like nothing else.

EMPLOYMENT BENEFITS:

• Hourly Rate Sales Commission Structures
• Monthly Bonuses
• Medical/Dental/Vision Benefits offered to full time employees with a monthly stipend
• PTO
• Holiday Pay
• 401k with matching
• Paid Trainings
• Growth Opportunities
• Orangetheory Uniforms provided
• Complimentary Membership

SALES ASSOCIATE JOB DESCRIPTION:

The Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail, and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

SALES ASSOCIATE JOB DUTIES INCLUDE:

• Establish and maintain an effective referral program
• Maintain accurate records using established OTF sales systems
• Conduct telephone inquiries/follow up calls/customer care calls
• Lead OTF studio previews with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Accurately follow the daily studio cleaning checklist, maintaining an organized and clean lobby and front desk area
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Respond immediately to member requests, inquiries, and concerns
• Proper onboarding all OTF clients using Client Intake Forms and Membership Agreements
• Work closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs

SALES ASSOCIATE JOB QUALIFICATIONS:

• Excellent customer service skills
• Basic sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment
• Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred, with a desire to participate in OTF workouts
• High school diploma required
• Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• Flexible to work day, evening, and/or weekend hours as needed

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay
• Commission pay

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Preferred)
• Sales: 1 year (Preferred)

Work Location: Multiple Locations