What are the responsibilities and job description for the Front Desk Clerk/Receptionist position at Orangewood Inn & Suites?
Job Summary
Orangewood Inn & Suites in Austin ,TX seeks a qualified front desk service representative with a high level of professionalism and effective decision making skill. Applicant must have strong interpersonal and administrative skills.
Key Requirements:
- Successful history as a front desk agent or related hospitality and/or customer service experience
- Must have a flexible work schedule
- Must be timely, attentive, friendly, and courteous
- Must possess basic mathematics and computer skills
- A task-driven, hardworking individual
- Must be of age 18 or older
- Must be qualified to work in the U.S.
Responsibilities:
- Greeting guests
- Booking reservations
- Register & process guests and their assigned rooms
- Accommodating guest requests and ensuring customer satisfaction
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash, credit card, and direct bill payments
- Maintain a clean and neat front desk and lobby area
To Apply:
- Submit resume detailing your experience
- OR: Give us a call directly at 512-836-0079.
Responsibilities and Duties
- Greeting guests
- Booking reservations
- Register & process guests and their assigned rooms
- Accommodating guest requests and ensuring customer satisfaction
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash, credit card, and direct bill payments
- Maintain a clean and neat front desk and lobby area
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends
Experience:
- Hotel Experience: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location:
- One location
Work Remotely:
- No
COVID-19 Precaution(s):
- Plastic shield at work stations
- Sanitizing, disinfecting, or cleaning procedures in place
Work Location: One location
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