Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don’t meet every minimum qualification described or are unsure if your experience could be considered related experience. Bilingual English/Spanish Encouraged
ABOUT OREGON CASCADES WEST COUNCIL OF GOVERNMENTS (OCWCOG)
OCWCOG manages a variety of local, State, and Federal programs to serve residents, local governments, and businesses in our tri-County Region. OCWCOG is recognized by the State of Oregon as an Area Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency. Additionally, the association is recognized by the Federal Government as an Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These designations increase OCWCOG’s ability to serve our communities’ needs.
As an Oregon intergovernmental entity, in addition to the programs and services that OCWCOG is required by State or Federal contract to provide, OCWCOG helps businesses find appropriate capital; facilitates seniors and persons with disabilities plan for independent living; coordinates local road improvement priorities; and assists with administration and technical support for its member governments.
Each program works towards OCWCOG’s mission of helping the Region’s communities collaborate to solve problems and connect member governments, businesses, and individuals with a wide array of resources.
Title: Senior & Disability Services Case Manager
Position Classification: Case Manager
Department: Senior and Disability Services Linn Benton
Reports to: Senior and Disability Services Program Supervisor
2 Regular Full-Time (40 hrs./wk.)
MINIMUM QUALIFICATIONS:Prior Experience & Training:
(1)A bachelor’s degree in a behavioral science, social science, or a closely related field; OR
(2) A bachelor’s degree in any field and one year of human services related experience that may include providing assistance to people and groups with issues such as economical disadvantages, employment barriers and shortages, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or inadequate housing; OR
(3) An associate degree in a behavioral science, social science, or a closely related field and two years of human services related experience that may include providing assistance to people and groups with issues such as economical disadvantages, employment barriers and shortages, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or inadequate housing; OR
(4) Three years of human services related experience that may include providing assistance to people and groups with issues such as economical disadvantages, employment barriers and shortages, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or inadequate housing.
SUMMARY OF POSITION:
Provides initial service eligibility and ongoing case management with financial eligibility coordination to individuals needing personal care assistance to promote quality of life, independence, and care in the least restrictive setting. Works with Medicaid payment/ tracking systems, Consumer Assessment and Planning Systems (CAPS), as well as related forms and terminal screens.
Performs position duties in a manner which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related partners. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects as well as identifying and resolving problems in a constructive manner. Demonstrates positive acceptance of constructive feedback and suggestions to strengthen work performance. Contributes to a positive, respectful, and productive work atmosphere. Regular attendance is required to meet the demands of this job in order to provide necessary services.
This position is a Mandatory Reporter by statutory requirement.
ESSENTIAL JOB DUTIES:
Essential Duty 1: Waivered Case Management: 40%
Essential Duty 2: Service Assessments: 35%
Essential Duty 3: Service Planning: 15%
Updates all affiliated service planning systems and ensures all service plan forms are issued to consumer and returned per policy standards.
Essential Duty 4: Provider Billing/ Payment Resolution: 5%
Essential Duty 5: Maintain Consumer files: 5%
OTHER JOB DUTIES:
- Performs other related duties as assigned by supervisor.
- Assists in Oregon Administrative Hearings requests.
- Participates with internal and external quality assurance audits and reviews.
- Provides team members with assistance with case management questions and concerns.
- Performs and follows mandatory reporting requirements.
SUPERVISION RECEIVED: Receives general supervision from the Senior and Disability Services Program Supervisor.
SUPERVISORY RESPONSIBILITIES: None
WORKING ENVIRONMENT:
Work is performed primarily in an office environment utilizing a company issued computer, laptop, telephone, and a variety of office equipment. Frequent travel in a personal vehicle to consumers’ homes and other health care facilities is required. Field work requires transportation and utilizing laptop computer. May risk exposure to people with irrational/hostile behavior and/or contagious diseases. May risk contact with domestic animals while making consumer visits. Occasional travel to various meetings and trainings is also required. Ability to work a flexible schedule and telework will be considered after successfully completing trial services.
Knowledge, Skills, and Abilities:
Licenses, Certificates, & Other Requirements:
Possession of a Valid Oregon Driver's license and the ability to travel over a tri-county area.
Position requires successful completion of a criminal history and driving record check.
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
Requirements are representative of minimum levels of knowledge, skills, and abilities. To successfully perform this job, the employee will possess the abilities or aptitudes to perform each duty proficiently.
To apply, visit https://ocwcog.sutihr.com/jobs/jid/ji2sm3?referrer=
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
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