Studies have shown that candidates that are female and/or BIPOC are less likely to apply for jobs unless they meet all the qualifications, they find in the job description. We are seeking the best candidate for the job, and that candidate may be a person who comes from a less traditional background. We encourage you to apply even if you don’t meet every minimum qualification described or are unsure if your experience could be considered related experience. Bilingual English/Spanish Encouraged
ABOUT OREGON CASCADES WEST COUNCIL OF GOVERNMENTS (OCWCOG)
OCWCOG manages a variety of local, State, and Federal programs to serve residents, local governments, and businesses in our tri-County Region. OCWCOG is recognized by the State of Oregon as an Area Commission on Transportation (ACT) and a Type B Medicaid Transfer Agency. Additionally, the association is recognized by the Federal Government as an Area Agency on Aging (AAA), an Economic Development District (EDD), an Economic Development Revolving Loan Fund Coordinator, a U.S. Department of Agriculture Revolving Loan Agency, and staffs the two Metropolitan Planning Organizations (MPOs) in the Region. These designations increase OCWCOG’s ability to serve our communities’ needs.
As an Oregon intergovernmental entity, in addition to the programs and services that OCWCOG is required by State or Federal contract to provide, OCWCOG helps businesses find appropriate capital; facilitates seniors and persons with disabilities plan for independent living; coordinates local road improvement priorities; and assists with administration and technical support for its member governments.
Each program works towards OCWCOG’s mission of helping the Region’s communities collaborate to solve problems and connect member governments, businesses, and individuals with a wide array of resources.
Title: Veterans Service Officer
Position Classification: Veterans Service Officer (RG-21)
Department: Benton County Veterans Service Office
Reports to: Community Services Program Director
SUMMARY OF POSITION
Serves as a Veteran Service Officer. Routinely handles confidential information.
Performs position duties in a manner, which promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engages in effective team participation through willingness to assist and support co-workers, supervisors, and other work related-associations. Develops good working relationships with division and agency staff and supervisors through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrates openness of constructive feedback and suggestions, in an effort to strengthen work performance. Contributes to a positive, respectful and productive work atmosphere. Regular attendance is required to meet the demands of this job and to provide necessary services.
ESSENTIAL JOB DUTIES
70% Essential Duty 1: VA Claims: Research, Navigation, and Filing
15% Essential Duty 2: Community Outreach, Reporting and Presentations
5% Essential Duty 3: Work Study support
OTHER JOB DUTIES
5% Ad hoc duty 1:
5% Performs other related duties as assigned by supervisor.
WORKING ENVIRONMENT AND PHYSICAL DEMANDS
Work is generally performed in an office environment with routine computer and telephone usage. Position requires sitting and typing for long periods of time. Position may require attendance at occasional evening meetings. Occasional travel throughout the three-county area may be required.
SUPERVISION RECEIVED: Receives general supervision from the Community Services Program Manager.
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM QUALIFICATIONS
Experience & Training
Graduation from a four-year college or university with at least two years’ experience in a service-related job; OR, accreditation as a VSO for one year; OR, any satisfactory equivalent combination of education, experience and training which demonstrates the knowledge, skills and abilities necessary and required in order to perform the duties of the job.
Knowledge, Skills and Abilities
Licenses, Certificates, & Other Requirements
To apply, please visit https://ocwcog.sutihr.com/jobs/jid/402dwh?referrer=
Job Type: Full-time
Pay: $26.98 - $36.15 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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