Job Posting for Administrative Program Assistant at Oregon Tech
Position Summary
Department Summary
The Dental Hygiene Department provides a collaborative learning environment in state-of-the-art facilities, utilizing digital media for radiographs and clinical technologies and 100% electronic health records. The department has created a unique collaboration between an academic allied health program, and a full-service dental clinic auxiliary that serves the needs of the Klamath Basin and provides enrichment opportunities for dental hygiene students. Our support staff are integral to the success of our faculty and students.
The Oregon Tech Dental Clinic is seeking highly motivated self starter who is efficient and customer service oriented to fill a position with us as an Administrative Program Assistant in our dental office.
This position is for a clinic and sterilization manger with some front office scheduling and customer support duties. It requires knowledge and training of infection control procedures and CDC guidelines. Candidates must efficiently utilize electronic health records; should be competent in Microsoft Office programs like Word, Excel, Outlook, have experience billing and checking for insurance eligibility; providing face to face, phone, and email reception and response to patients; appointment scheduling according to instructions given; maintaining patient recall system; have excellent phone skills; provide customer support to all stakeholders; and serve as sterilization and inventory manager, assisting with all equipment maintenance, testing and compliance needs of the dental clinics.
This position supports approximately 66 dental hygiene students, 17-20 faculty and staff members. Students in our program provide dental hygiene and restorative services to the general public and work alongside our dentist. It’s a busy, fast paced environment, but also very rewarding to be part of such a unique model between education and industry.
Minimum Requirements
Three years of office experience which included two years at full performance level and experience generating documents AND lead work responsibility or coordination of office procedures.
Additional Requirements
Excellent written, oral communication skills and customer service experience.
Excellent organizational skills.
Proficient in using MS Word, Excel, Outlook
Ability to obtain CPR certification.
Ability to move objects weighing up to 50 pounds
Physical ability to safely maintain and service dental equipment
Preferred Qualifications
Bilingual in English/Spanish.
Two years of experience working in dental or medical field, with emphasis on infection control, supply management, patient intake and scheduling
Experience in dental/medical insurance billing, and/or dental assisting.
Experience in dental electronic health records
Administrative Assistant
Carter-Jones Collection Service, Inc. dba Northern Credit Service -
Salary.com Estimation for Administrative Program Assistant in Klamath Falls, OR
$70,665 to $87,423
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