Field service technician

Getinge Position Details : Title : Field Service Technician Location : Ventura County can live in Thousand Oaks, Simi Valley, Oxnard Shift : First Shift Compensation : $75K - $80K base DOEQ / vehicle provided / OT expected (avg of 5 hrs per week) Benefits : We will also provide you with excellent pay, benefits, extensive training, and participation in a company vehicle program, credit card and phone.

Getinge believes strongly in promoting from within, you can relocate or promote in other areas of the company based off of performance and goals.

Travel : Must be flexible for travel within the region (can expect to travel within the bay and up towards Vacaville). Vaccine Requirement : Required. Position Description :

• Provide on-site and telephone technical service support for the installation, inspection, repair and preventative maintenance of products for customers within their territory.
• Maintain positive, professional communication with customers, regional team members and the Technical Support group.
• Document all activities in accordance with Service policies and procedures.
• Provide technical assistance to the Field Sales team.
• Maintain all service contracts in accordance with service policies and procedures. This includes, assisting with identifying potential service contract customers.
• Protect company assets and maintain loaner and test equipment, spare parts inventory, and other company equipment and supplies in good condition and working order.
• Adhere to all company policies, procedures and comply with all safety and regulatory requirements.
• Build quality into all aspects of work. Requirements :
• Associate of Science Degree in Electronics, Electro-Mechanical, Biomedical Engineering and / or technical discipline, or equivalent military training and experience with emphasis in electronics technology.
• Technically proficient in using schematics, systems diagrams, and repair / replacement procedures to troubleshoot, repair and calibrate of assigned products in the territory. Industry
• Effective mechanical and electro-mechanical skills such as in hydraulics, pneumatics, motors, plumbing systems, etc.
• Well-organized, able to carry out tasks with minimum supervision.
• Able to present service solutions that meet customer needs.
• Exhibit high level of critical thinking ability.
• Customer-oriented and strong interpersonal skills.
• Strong verbal and written communication skills.
• Basic to intermediate Microsoft skills in Word, Excel and Outlook.
• Must have a valid drivers’ license.

Last updated : 2024-03-04