Business Systems Analyst I

Position Summary

Subject matter expert for commercial, consumer, and mortgage applications and systems; create, document, implement, and maintain systems; provide input on key business initiatives; serve as liaison between Bank business units and System providers; partner with the Chief Information Security Officer on the Business Continuity Plan (BCP) including, but not limited to, performing desktop testing, compiling information, and updating; organize compliance work activities; communicate with appropriate management and staff; analyze data, provide reports, and convey feedback to management and various committees.

Qualifications

Bachelor's degree in related field preferred.

Minimum three (3) years of experience in new system implementation, conversions, system application upgrades and releases, and compliance within a retail or commercial banking environment.

Proficient reading, verbal and written communication, computer, mathematical, analytical, problem solving, decision making, customer service, coaching, training, and interpersonal relations skills; thorough working knowledge of various banking systems and applications; strong working knowledge of Word and Excel; possess and utilize a high level of attention to detail; be a self-starter and work independently as well as part of a team.

Core Competencies

• Commitment to Excellence – Focus on delivering excellence and seek to be the ‘bank of choice’ in all customer interactions; make decisions, set priorities and goals to deliver significant improvements; create an environment for others to strive for excellence.
• Customer Focus – Build and maintain customer satisfaction; provide prompt, efficient and accurate assistance to meet customer requirements; develop working relationships and strive to ensure customer needs are met.
• Integrity – Adhere to Orrstown Bank values and represent those values in decisions and actions; respect and maintain confidentiality; keep commitments; avoid situations and actions considered inappropriate or which present a conflict of interest.
• Risk Management – Ensure compliance with all regulatory requirements and practices; support risk management activities and programs; assist in organizational safety and soundness initiatives.