What are the responsibilities and job description for the ASC - Insurance Verification Specialist position at Orthopaedic Solutions Management?
Key Responsibilities:
Visual and auditory acuity adequate to allow for use of computer and other business office equipment.
- Job activities constantly require verbal and written communication and ability to communicate by telephone.
- Mental demands require routine judgment and response constantly and rapid and intermediate judgment occasionally.
- Physical activities require sitting for protracted periods of time.
- Requirement for body movements is not applicable other than routine desk activities.
- Carrying, lifting, pulling and pushing activities are categorized as not applicable.
- Limited access to Patient Medical Records.
- Obtains authorization for services as required per patient’s insurance terms.
- Notifies patient of any copay and/or deductible due prior to surgery.
- Attends all mandatory meetings and in-services required by the facility.
- Abides by the company ethics program.
- Greets patients and their care persons arriving for appointments pleasantly and graciously, asking them to please sign in.
- Completes registration accurately. Assures signatures are complete as necessary in the medical records, e.g., on the consent, insurance forms and release of information form.
- Assist patient with admission packet.
- Copies insurance cards as required.
- Collects deductibles, fees and co-insurance payments before procedure is done. Enters information on financial log.
- Reassures guests and sponsors.
- Notifies the appropriate are of the patient’s arrival.
- Notifies facility staff of any procedure discrepancies during the check-in process.
- Notifies Nurse Manager of special messages from physician’s office (i.e., “will be late”).
- Enters all patient information into the computer for utilization and post-operative surveys.
- Is responsible for turning off coffee, copier, lights, etc., and locking the doors.
About You:
- Candidate must be a high school graduate.
- 2 or more years of experience in a healthcare environment.
- Healthcare benefits experience helpful.
- Excellent customer service and communication skills.
- Must be detail oriented.
- Able to multi-task and handle high call volumes.
- Must have working knowledge of Windows based computer environment and typing skills.
- High School Diploma required. Training courses in business office activities desirable.
At FOI our goal is to provide our patients with world-class orthopedic care.
Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.
What we offer:
- Full time opportunities available, with room for career growth and advancement.
- Excellent job security and stability, to promote an optimal work life balance.
- Be part of this dynamic and growing high level Patient Access team!
