What are the responsibilities and job description for the Housekeeper B position at OSO Collection?
Job Summary:
Clean guest rooms and/or suites in a timely and thorough manner to ensure complete guest satisfaction.
Duties and Responsibilities:
Practice, train and implement company policies, especially those relating to safe work practices in accordance with OSHA (Occupational Health and Safety Administration) standards
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied
Report any room unable to be serviced to supervisor according to established procedures i.e. repairs needed or unsafe conditions
Respond to guest complaints, special requests and ensure corrective action is taken to achieve guest satisfaction
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping
Report, turn in, and/or log all lost and found items according to established procedures
Promote teamwork and quality service through daily communication and coordination with other departments
May regularly assist with deep cleaning projects
May have turndown duties
Perform other duties as assigned