What are the responsibilities and job description for the Lead - Prosthetics position at ossur?
Job Description: Implements or supports others in the execution of plans or Team objectives. This Position only has operational, and not hierarchical responsibility. Structurally trains and develops colleagues on the floor. Manages daily activities of the team. Responsibilities: Personnel functions: Oversee, direct, and assist the activities of Assembly, receiving, returns and shipping personnel to meet all external and internal customer commitments. Coordinate international shipments with customer service. Train employees on all Work Instruction associated to the Prosthetic Department assemblies. Work closely with Processes Engineers and Quality Department on new products, product changes and product nonconformities. Trouble shoot assembly team on all assembly issues. Inspect components that are in question and create Nonconformities if needed. Oversee all assembly orders. Inform Customer Care on any issues associated with assembly orders. Work closely with receiving department to expedite Prosthetic components that are on back order. Perform PMs for some of the assembly fixtures. Organize calibration tools associated with Prosthetic Department for the Quality Department to be sent out for calibration. Ensures shipping staff follows all picking and closing standard operating procedures and contributes to maintaining inventory integrity. Trains and assists to assure accurate data entry of inventory transactions that reflect actual inventory movement and correct shipping destinations. Ensure all orders are processed on time and accurately. Assure adequate training and cross training of personnel in shipping. Documented training should be to most current released procedure. Discrepancies should be corrected or reported to a supervisor for corrective action. Assures team sticks to 5S principles as applied in the warehouse. Organizes 5S training opportunities where needed. Creates daily reports as required. Maintains the evacuation checklist. Exercises good use of company funds and property within the set guidelines. Maintains an honest and professional attitude as the company’s representative at all times. Contributes to a safe working environment by maintaining own workspace and reporting any potential hazards. Order management. Completes end of day process (confirms loads, submits UPS manifests, clear import overview, finish off order management and esure all intercompany shipments are placed in transit). Handle customer feedback investigation and case closure. Review open containers and order status in SCALE. Perform other duties as requested. Qualifications: High School diploma or vocational degree in a relevant field of education. 2 to 5 years relevant experience preferred. Computer knowledge demonstrated familiarity with Microsoft Office, particularly Outlook, Excel and Word as utilized in prior positions. Strong written and oral communication skills as demonstrated in the employment interview process and by work experience. Customer, quality, and results orientation. Basic Knowledge of Össur products (by training or experience) Basic knowledge of warehouse equipment, flow of inventory, shipments, and production operating procedures used by Össur, Inc. (by training or experience) Training Requirements: ISO training associated with position shall be obtained within the first 90 days of employment. Safety training as appropriate. All employees must be aware, have knowledge and shall have received general training in Quality requirements of Össur. Training takes place in the Onboarding process and in New Employee Orientation. More specific Quality training is job specific. All training related to the quality management system is done in accordance to the Training Management Process (PR-00042). All employees must be aware, have knowledge and shall have received general training in Össur’s Environmental, Health & Safety requirements. Training takes place in the On-boarding process and in New Employee Orientation. More specific training is job specific. Supervision: Does not Lead a Team. This role serves as the foreman of a team of distribution employees. Position only has operational responsibility, not hierarchical. Works independently within broad guidelines. Work is reviewed at critical milestones. Directs, Trains and Assigns work. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position specific physical requirement, while performing the duties of this job, the employee is required to occasionally lift to 50 lbs. The employee is required to stand for the duration of their work shift; walk; rarely sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision; distance vision; color vision; peripheral vision; depth perception and the ability to adjust and focus. The US base salary range for this full-time position is $19.67 - $25.78 benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus or benefits. Benefits we offer: Referral Bonuses Paid Sick and Vacation Time 401(k) plan with Company Match Medical, Dental & Vision Insurance Wellness Program - Save Up To 30% In Your Medical Premiums Company Paid Life Insurance Affordable Short- & Long-Term Disability Insurance Affordable Accidental and Critical Illness Insurance 10 Paid Holidays Give Back Program – Paid Time Off To Volunteer Tuition Reimbursement Annual Performance Reviews We Provide A Flexible Work Environment To Offer Work/Life Balance And Much More… Össur is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Founded in 1971, Össur is a global leader in non-invasive orthopedics that help people live a life without limitations. Our business is focused on improving people’s mobility through the delivery of innovative technologies within the fields of Prosthetics and Bracing & Supports. Recognized as a Technology Pioneer by the World Economic Forum, we invest significantly in research and product development—our award-winning designs support a better quality of life for millions of people around the world. Successful patient and clinical outcomes are further empowered via our educational programs and business solutions. Headquartered in Iceland, Össur has major operations in the Americas, Europe and Asia, with additional distributors worldwide. Our Employees Our mission is to improve people’s mobility. Every year, the effort and enthusiasm of our employees leads to many new solutions that make a real difference in people’s lives. Our values – honesty, frugality and courage – are the backbone of our business and we strive to live these values every day in everything that we do. If you are interested in combining your talents and ambition with those of our high-performing teams, please submit your information and resume for review. CLICK HERE to view global opportunities at Össur. If you experience any technical issues please contact: workdaysupport@ossur.com
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