Youth Center/Skate Park Staff/ Oswego YMCA

Shift is 3pm-7pm M-F & 1PM-6PM Saturdays.

General Functions:

Under the direction of the Youth Director and Youth Center Lead, the Youth Center Staff will facilitate an excellent environment by enforcing safety and kindness in the Youth Center. Staff will also keep the primary objective of the Y in mind: putting Christian principles into practice through programs that build a healthy spirit, mind, and body for all, by performing the following duties in accordance with the YMCA’s policies and procedures.

Essential Duties and Responsibilities:

The essential functions of this position include, but are not limited to the following:

∙ Create and maintain a physically and mentally safe environment.

∙ Oversee supervision of all program participants within the Youth Center.

∙ Assist with any Teen Programming and/or special events.

∙ Establish positive relationships with any parents, children, volunteers, and other staff members; be a positive role model.

∙ Provide outstanding customer service by addressing customers concerns and implementing feedback.

∙ Maintain supplies, and supply requests under the direction of the Youth Center Lead.

∙ Maintain any housekeeping in the Youth Center and adhere to the Daily/Weekly/Monthly Housekeeping Checklist.

∙ Be familiar with programs and special events throughout the facility and encourage families to participate.

∙ Actively support and participate in YMCA functions as notified by the Youth Center Lead and/Youth Director

∙ Attend all required staff meetings and provide input.

∙ Substitute for staff when needed.

∙ Actively pursue training and learning opportunities and certifications/trainings relating to the position; maintain current certifications required by the position.

∙ Other duties as assigned by the Youth Center Lead & Youth Director

Experience and Education:

∙ Education, work or volunteer experience working with children ages 8 to 19 years old.

Qualifications:

∙ Excellent communication (both verbal and written) and interpersonal skills are critical to the success of this position.

∙ Demonstrated ability to handle multiple demands simultaneously with minimal direction.

∙ Possess and demonstrate excellent customer service, decision-making, problem solving, team oriented, creative thinking, and leadership skills.

∙ Ability to read, interpret and effectively communicate and document information and instructions such as safety rules, membership procedures, customer service, YMCA promotion and programs, and YMCA polices and procedures etc., train and instruct other staff members; and solve problems and take a leadership role in handling a variety of situations, problems, issues and/or complaints from members.

∙ Brings to this position maturity, responsibility and a sincere interest in working with people of all ages.

∙ Ability to observe confidentiality.

∙ Able to work a flexible work schedule to include evenings and weekends.

Trainings & Certifications:

∙ Must complete required on-line onboarding training prior to initial assignment to position.

Core Competencies:

1. : Understands and supports the mission of the YMCA; displays the YMCA values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the YMCA; conveys enthusiasm for the YMCA and his/her work.

2. : Understands and embraces the role of volunteers; helps members and participants make connections to others and to the YMCA; practices effective relationship-building techniques.

3. : Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feel valued; initiates action for prompt resolution; looks for ways to serve members, participants, internal customers and others.

4. : Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses YMCA resources appropriately and efficiently.

5. : Treats everyone with courtesy, respect, and consideration; displays integrity; communicates in a clear and pleasant manner; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

Physical Demands:

Ability to frequently sit, use his/her hands and fingers, stand, walk, reach, balance, stoop, crouch, kneel, and climb. Ability to lift and/or carry and move up to 35 pounds (occasionally this could be more). Specific vision abilities required: close, color, distance, peripheral, depth perception, and ability to adjust focus.

Work Environment:

Duties are performed in a warehouse setting; at times Youth Center employees may be exposed to undesirable working conditions, communicable infectious diseases, and the risk of injury from children. The noise level in the work environment is moderate to above average

Americans with Disabilities Specifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Employee discount

Grade levels:

• 10th grade
• 11th grade
• 12th grade
• 3rd grade
• 4th grade
• 5th grade
• 6th grade
• 7th grade
• 8th grade
• 9th grade

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $14 - $15