DC Facilities Assoc Admin

The Data Center Facilities Associate Administrator will support the day-to-day management and operation of Otava’s Data Centers. This position will work first-shift on-site in Denver, CO.

ESSENTIAL FUNCTIONS:

• Responsible for the operation and day-to-day management of tasks for Otava’s data centers
• Responsible for periodic walk-throughs, tours, maintenance, and upgrades to the physical infrastructure of other company data centers
• Responsible for managing vendors on site to complete maintenance, repairs, deployments, turn up, etc.
• Responsible for local projects with critical power, critical cooling, and fire systems under the direction of the Manager of Critical Facilities Infrastructure.
• Responsible for daily walkthroughs and monitoring all critical power, critical cooling and fire systems in the facility.
• Provide smart-hands remote support for our clients and OT staff.
• Assist in maintaining 100% critical system uptime for the OT Data Centers.
• Work with the Network Operations Center, Deployment Engineers, and Data Center Operations team to aid in investigating alarms, troubleshooting issues, and deploying new clients.
• Responsible for coordinating and managing vendors for the installation of power, network, rack, and cage as well as rack-and-stack of equipment for client deployments.
• Suggest improvements to existing processes to enhance efficiency and client satisfaction.
• Perform other duties as required to help the Otava team achieve its objectives

KNOWLEDGE, SKILLS, AND ABILITIES:

• General understanding of IT, from the data center floor through the network and server infrastructure
• Able to keep organized multiple initiatives from managing vendors to deploying new customers to ensuring the daily operational tasks are completed on time
• Enthusiasm for technology, organization, and creating exceptional experiences for customer
• An understanding of electrical and mechanical systems (e.g. UPS, PDU, CRAC).
• An understanding of IT network, server, and service vocabulary (e.g. TCP/IP, DNS, AD, SNMP, VPN, PDU, UPS).
• Driven individual – a very strong desire to learn, self-motivate, proactive
• Knowledge of HIPAA, PCI, and/or Safe Harbor a plus
• Communicate effectively

EXPERIENCE:

• 3 years' managing facilities, preferably in a tech industry, or related trade experience (mechanical, electrical, low voltage structured cabling)

EDUCATION:

• Degree in IT, technical related field, apprenticeship, engineering, or equivalent experience.
• Technology related certifications

WORKING CONDITIONS:

• Able to travel locally in own vehicle (with valid driver’s license) to support Otava’s other data centers, <20% of time (mileage is reimbursed).
• Able to lift and carry up to 75 pounds
• Must be able to stoup and bend
• This is a 24/7 availability position with normal working hours M-F 8 am – 5 pm

What We Offer:

Competitive base pay ($50 - 60K depending on experience) plus bonus, 401(k) match, medical, dental, vision, and life insurance, generous PTO, paid volunteer time off, and working with world-class co-workers who are just as dedicated and as awesome as you are.

What about Otava?

At Otava, we are exceptional people delivering exceptional experiences. We are excited for you to join us!

As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We’re creative thinkers who love to serve others, automate where possible, and change when required. Above all, we love to help our clients. We aim for superior client service in everything we do and strive to get even better.