House Manager

Position Summary:

The House Manager is responsible for supporting Our Hope Association by performing a variety of duties and projects related to the residential care of Our Hope clients. Manage the Our Hope residential house, including supervision of all residential services specialist employees. Work as a team to provide the best possible quality clinical care staying within the scope of the profession.

Essential Responsibilities:

1. Greet all visitors to Our Hope, providing direction as needed. Provide a welcoming environment for all clients and guests at all times.

2. Provide facilities assistance in offices and living spaces of Our Hope. Address any maintenance needs of the facility or grounds or outsource the project with the coordination of the Facilities Manager and approval of the Executive Director. Responds to all emergency maintenance requests of the clients served.

3. Maintains a brief record of client’s activities during the shift to facilitate good communication between all team members. Document as needed on the Feedback Log or in Progress notes, using professional and appropriate documentation standards.

4. Make referrals in crisis situations, and/or any emergency.

5. Reports serious infractions, with authority to discharge clients, if appropriate, and communication with the clinical on-call staff.

6. Assists with conflict resolution amongst clients and employees with preparation to intervene.

7. Maintains competency in policy rules and regulations for health and safety requirements.

8. Perform medication counts, including controlled medication counts, and document accurately. Ensure safety of medication cart. Assist in the processing of medication scripts and pick-up medications as needed.

9. Supervise all residential services specialist employees.

10. Complete the monthly schedule, provide feedback, and perform all HR functions related to these employees, including but not limited to: hiring, termination, progressive disciplinary action, performance improvement plans, and documented discussions.

11. Provide educational, didactic group sessions for clients, when needed.

12. Continuously drive and support a healthy and safe culture.

13. Maintain competency in policy rules and regulations.

14. Provide educational, didactic group sessions for clients, when needed.

Education & Experience:

1. Bachelor's degree specializing in Social Work or related field or equivalent work experience

2. Experience in chemical dependency and mental health.

3. Current certification in First Aid and CPR.

4. Valid driver’s license and CDL license.

5. Certified Recovery Coach Credential preferred

Other Knowledge, Skills & Abilities:

1. Knowledge of gender-specific treatment interventions

2. Demonstrated ability with word processing software and office equipment.

3. Organizational and time management skills.

4. Capable of monitoring facilities and grounds.

5. Good communication skills, decision-making ability, and self-motivation.

6. Ability to work with a team milieu approach to treatment of women.

7. Knowledge of community resources, 12 Step programs, evidence-based practices, and counseling theories.

Job Type: Full-time

Pay: From $41,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• On call
• Weekends as needed

People with a criminal record are encouraged to apply

Application Question(s):

• Do you have a flexible schedule?

Education:

• Bachelor's (Preferred)

Experience:

• Addiction medicine: 1 year (Preferred)
• Management: 1 year (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $41,000