What are the responsibilities and job description for the Customer Service Representative position at Outbound360 - Gold Bullet Group?
We are the premier resource for Office Support for Home Service Companies across the United States and Canada.
We are located in Granbury, TX. Remote work allowed if you live more than 40 miles from the office.
We are looking for team members to join our company. Hours must be flexible and experience in Customer Service is a plus!
Essential Character Traits: Our requirements reflect our core values as a company; these permeate every moment of every day and must be exhibited by all employees.
Living with Integrity - We speak and act honestly and do the right thing even when no one is looking.
Leading with Kindness - We work as a team and treat each other and our customers with respect and compassion.
Striving for Excellence - We continually push to become the best versions of ourselves and provide a WOW experience for every customer, every day.
Embracing Change - We learn from our mistakes and adapt to new situations with confidence and positivity.
Technical Requirements:
- Crazy phone skills - You have got to have a natural ability to talk to customers and a pleasant phone voice
- You need to be able to show up on time every day with the attitude of a WINNER
- You need to be prepared to multitask, using dual screens while keeping up conversations with customers
- Minimum typing speed 30wpm
- Some college preferred but not required
- Remote applicants must provide their own computer, two monitors, and reliable internet service
Sound like the place for you? Submit an application here!
Note: must be available for 2-3 weeks of daytime training before moving to designated shift.
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: One location