Junior Banker/ Relationship Specialist

North Chicago, IL Full Time
POSTED ON 5/17/2024

Job Title: Junior Banker/Relationship Specialist

Location: Plano TX

Duration: Full Time/ Permanent

Shift: Days, 8 hours.

Job Description:

Job Description

Roles will be focused on a very high level of Customer Support by helping in creation of account, migrating data from one platform to another, facilitate collection of documentations, triaging and back office coordination in a well-known bank.

Experience: 5 years of experience as a Junior Banker/Relationship Specialist or a thorough Call Center Professional having interacted and catered to high-net-worth clients

Functional Skills:

  • Play the role of a Junior Banker/Relationship Specialist
  • High-touch relationship management
  • Create client conversation scripts, criteria and supplemental materials.
  • Perform client outreach (calls, email, meetings), coordination, and associated reporting and tracking.

Technical / Non-Technical Skills:

  • Thorough knowledge and understanding of Treasury Management and Payment Products.
  • Exhibit critical thinking and a higher degree of negotiation and dispute resolution skills.
  • Demonstrate ability to simplify and communicate complex technical procedures.
  • Hands on approach mindset.

Job Type: Full-time

Pay: Up to $25.00 per hour

Schedule:

  • 8 hour shift
  • Day shift

Education:

  • High school or equivalent (Required)

Experience:

  • Junior Banker: 5 years (Required)
  • Customer service: 2 years (Required)
  • Relationship Specialist: 5 years (Required)

Work Location: In person

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