Job Posting for Account Supervisor at Overdrive Interactive
Overdrive Interactive is a Boston-based digital agency with a unique blend of strategic, media, creative and technical services that truly represent the model of what most agencies are striving to become in today's competitive environment. Employment at Overdrive means having the opportunity to work in a dynamic environment providing some of the world’s leading companies with the cutting edge online marketing programs they need to succeed and grow. Our team members get their heads around online advertising, search marketing, social media, mobile, digital creative, analytics and more – all the things marketing and creative professionals need experience in to thrive in today’s ever changing marketplace. Want to know more? Check out our site at www.overdriveinteractive.com
General Description
The Account Supervisor role is an interactive marketing strategist and account manager. You are responsible for understanding and applying Overdrive's products and services to meet the needs of our client's business objectives and strategies. This is accomplished through an understanding of their climate, category, company, customer and competition. This position mandates exceptional knowledge of general business practices as well as interactive and general marketing principles.
Responsibilities
Management of a mutually productive relationship and clear communications between client and Overdrive at all levels
Providing marketing leadership and advice to clients and others
Developing and implementing both short and long-term strategic marketing programs and initiatives for clients
Strategic implementation of Overdrive's policies, procedures and products
Project management of the day-to-day activities of specific Overdrive accounts
Providing strategic direction and guidance to agency personnel to ensure fulfillment of client objectives and expectations
Ensure complete, timely and actionable direction to all departments on all client programs
Management of account and client financials inclusive of estimates, budgets, billing and tracking of spend
Provide agency management with client communications and information relevant to the Overdrive's overall performance on accounts
Analyze agency/campaign reports and communicate key findings to client
Prepare and present presentations associated with agency and client performance associated with programs being managed
Assume other agency responsibilities as directed by agency principals
Required Competencies
An extensive knowledge of online advertising techniques and promotional vehicles such as Social Media, SEO, Online media, SEM, Email Marketing, etc.
Experience managing junior level account management staff and teams comprised of specialists representing various agency disciplines (SEO, SEM, Online Media, Design/Creative, Development)
Thorough understanding of tracking, measurement and analytics platforms and metrics used to measure and track campaign performance, inclusive of Omniture, Google Analytics and others.
Understanding of all interactive marketing KPIs, inclusive of CPC, CTR, CPL, CPA, Conversion/Action Rate and others
Experience managing agency financial process inclusive of Net/Gross, estimate, time tracking and campaign budgets
Core Competencies
A thorough understanding of interactive and general marketing principals
Initiative and innovation in problem solving and task management
The ability to facilitate and evaluate quality communications strategies
Demonstrated Project Management skills
Strong interpersonal skills
Demonstrated team management experience and ability to unite and lead individuals from different disciplines and departments
Strong communication skills
Proven ability to learn and lead a client's business
Uncompromising attention to detail
Fluency in MS Office, inclusive of Outlook, Excel, PowerPoint and Word.
Experience
Candidate must have a minimum of 4-6 years of Advertising or Interactive Marketing Agency experience
Current Google AdWords certification is a plus
Clients & Profits experience is a plus
Benefits
Health and Dental insurance
401(k) retirement plan with company matching contribution
Flexible spending accounts including: commuter and child care benefits
Vision care discounts
Paid vacation and holidays
Competitive salary
Employee referral bonus
Long term disability
Life insurance
Accidental death insurance
Industry training
Free healthy snacks, coffee and teas
Contemporary open-loft office space
Fun parties and office culture
Please include salary requirements with all responses. No phone calls please. EOE.
Salary.com Estimation for Account Supervisor in Boston, MA
$98,658 to $132,751
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