Operating Room Program Manager

RESPONSIBILITIES

• Observes the functional workings of assigned hospital site(s). Performs and/or participates in Operating Room, supply chain and/or logistics walk-throughs. Analyses the customer’s ability to schedule supply chain operations to meet schedules of surgical and/or supply chain operational procedures.
• Collects and analyzes data gathered at customer site. Creates benchmarks and provides objectives and measures. Performs follow up studies to verify correct use and product mix of proposed processes. Reports Return on Investment to customer and O&M senior staff.
• Performs assessments and scope surveys. Develops written proposals and recommendations from survey findings.
• Develops recommendations to accommodate customer needs. Develops project plans and secures staffing.
• Adheres to Owens & Minor’s quality assurance process in regards to review methods and reports. Advises management and Home Office teams on the subject matter for contracts and agreements.
• Manages projects and leads teams of analysts/technicians when appropriate. Ensures quality standards are understood and met.
• Aides area management in communicating outcomes to customers. Tracks project status and reports status to customer and area management.
• Develops customer relationships with assigned hospital(s). Identifies ways to offer Owens & Minor products and services, coordinating with the Sales team as needed on sales strategy.
• Constructs process flow to ensure an efficient and effective proposals to customers.
• Educates and instructs on site teammates on specific SurgiTrack projects at assigned hospital(s).
• Performs additional duties as directed.

EDUCATION & EXPERIENCE

• Bachelor’s Degree or equivalent required. Concentration in related field (hospital supply chain, distribution, materials/inventory management, IT, business, etc.) preferred.
• Certified in Production & Inventory Management (CPIM) certification preferred
• 7 or more years of experience in healthcare/clinical supply chain, inventory management, logistics, and/or project management
• Or any combination of relevant education and experience to meet the above requirements

KNOWLEDGE, SKILLS, & ABILITIES

• Comprehensive knowledge of the hospital industry and how large hospital systems operate.
• Comprehensive knowledge of Operating Room and Clinical procedures and processes.
• Extensive knowledge of Supply Chain management, logistics and physical distribution.
• Ability to speak competently about clinical equipment found in hospital environments.
• Knowledge of materials management, information systems and basic statistics.
• Strong Microsoft Office skills (Word, Excel, PowerPoint, and Microsoft Outlook)
• Demonstrated ability to apply technical, industry and product expertise to increase the provider’s efficiency and reduce duplication of effort.
• Ability to follow up and follow through to ensure customer commitments are kept.
• Ability to deliver effective presentations through use of clear and accurate verbal and written communication.
• Ability to meet deadlines.
• Demonstrated project planning and organizational skills.
• Ability to work independently as well as part of a team.
• Ability to recognize business or incremental sales opportunities.
• Ability to display sound business judgement on a consistent basis.
• Good business sense.
• Demonstrates honesty and integrity.