Customer Service Representative

Owyhee Environmental provides innovative residential pest control solutions throughout Boise and the surrounding area. Our integrated pest management solutions help families and home owners protect their investments and loved ones from unwanted pests.

Our culture is centered on the customer, respect for the individual, personal excellence, and hard work. At Owyhee Environmental, we believe in building long-term, trusting relationships with customers and with our employees. We are a team that believes in fulfilling commitments, serving others, supporting families, and building our community. When customers choose Owyhee Environmental they quickly learn that their needs will be met by trained professional specialists who provide responsible, reliable, and superior service.

Our core beliefs are what make working at Owyhee Environmental unique. We believe in a work environment that:

• Creates opportunities for impact
• Promotes a passion to serve
• Nurtures a positive attitude
• Thrives through collaboration

To our Receptionists & Business Administrative Assistants we offer:

• Competitive pay
• Performance-based bonuses (easy to earn and understand)
• Paid training and development
• Fantastic opportunity for long term career growth

What you’ll do:

• Deliver an outstanding customer experience interacting with various types of customers
• Build rapport and cultivate relationships with customers and co-workers through professional demeanor and strong interpersonal skills
• Prepare and manage customer accounts with accurate data, contact information, updates, and activities
• Provide first person problem resolution for customers over the phone and email
• Receive and record customer payments
• Complete special projects and other administrative duties as assigned

The following skills and experience are preferred but not requirements for applying.

• 1 year of customer service experience is preferred
• Bachelor degree or equivalent work experience is preferred
• A positive attitude and a strong motivation to learn
• Previous experience in pest control or a service related industry
• High degree of professionalism
• Resourceful and able to learn new products, services, and processes quickly
• Excellent communication and customer service skills
• Dependable and self-motivated
• Excellent organization/time management skills
• Problem-solving ability to determine customer solutions

There is a place in our team for driven, self-motivated individuals who are looking for an opportunity with room for advancement. If these are your qualities, please apply!

Job Type: Full-time

Pay: $16.96 - $21.09 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid time off
• Professional development assistance
• Referral program

Experience level:

• 2 years

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Meridian, ID 83642: Relocate before starting work (Required)

Work Location: In person