What are the responsibilities and job description for the Event Operations Coordinator position at Oxford University Press?
We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.
More about OUP
Advancing Knowledge and Learning
ABOUT THE ROLE
The role operates within a small team of UK and US based colleagues who collaborate with divisional stakeholders to identify and deliver attendances and promotional activities at a wide range of global events and conferences, as well as supporting selected virtual events and internal meetings.
Key Accountabilities include:
1. Proactively collaborate with relevant divisional marketing, editorial, and sales staff as located in all territories, this so that their objectives for attending and/or initiating events are well understood and supported in a timely and effective manner.
2. Manage the operational planning and execution for a list of assigned event attendances or meetings, this to include the placement and reservation of stands, layouts, materials and branding, furniture and AV needs, shipping and collections, passes/badges and communications for attendees.
3. Manage the delivery of e-commerce promotions and templated pages associated with global event attendances. Create and produce promotional materials that are used on-site to message e-commerce promotions.
4. Utilize creative problem-solving skills and quick decision making to resolve ad hoc issues that might arise during the execution of an event or meeting attendance. (e.g. Deliveries, miscommunications)
5. Manage budgets for assigned event attendances or meetings, ensuring that all planned activities are in accordance with budgetary constraints, and that all expenditure is recorded promptly and accurately.
6. Collect and analyse post event feedback for all attendances. Quickly incorporate feedback into operations where practical to do so. Articulate recommendations for broader tactical improvements.
7. Serve as the primary contact for external vendors at assigned events, including any event service providers, combined book exhibition suppliers and decorating companies. Similarly, serve as the primary contact for internal Fulfilment and Compliance issues that arise from event attendances.
ABOUT YOU
- Experience working at trade shows, event planning, or in an event marketing role
- Intermediate IT literacy
- Strong and confident communicator
- Ability to multi-task, be detail orientated, and adhere to deadlines
- Previous experience delivering virtual events and/or meetings desirable
- Previous experience in a customer facing role desirable
BENEFITS
We care about work/life balance at OUP. We offer 15 days’ vacation time that rises with service, 8 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.
We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.
We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.
Position Location: This role can be hybrid, based out of Cary, NC.
GJC Level: S3 (for internal purposes only)
Salary: $33,600 - $50,400 dependent on skills and experience
We are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.
Salary : $33,600 - $50,400