Sales Operations Manager

Job Overview

Oxygen Forensics is looking for a Sales Operations Manager (SOM) to join our team, supporting our sales organization as a mid-level individual contributor. SOMs work directly with sales and marketing leadership teams, providing timely analytics and business insights to drive successful performance against established business metrics. The position is a trusted business advisor that serves as a critical member of our sales organizations, driving operational rigor, go-to-market planning and execution. The ideal candidate will have a background in data & analytics, building complex Excel models and leveraging BI reporting while being able to effectively communicate with executive leaders to inspire change and performance to company targets.

Responsibilities for Sales Operations Manager

• Work as a key member of the sales team, providing timely sales analytics including weekly pipeline analysis, forecasting, and sales results
• Drive business change by developing a keen understanding of the business, identifying core focus areas through data driven insights, and building trust with business partners
• Partner with the sales and marketing to craft and establish GTM strategy, the modeling and implementation of sales territories and quota setting
• Actively identify operational issues and design solutions to make business flow better for the sales teams

• Track, analyze, report and make recommendations based on sales data
• Create and manage reports and dashboards in CRM (Zoho) for various stakeholders across the business.
• Implement new technologies as needed to support marketing and sales teams
• Serve as a liaison between teams and upper management
• Follow ethical practices with consumer and customer data
• Assist marketing teams in determining customer outreach methods
• Monitor and assist with customer retention
• Train staff on new technology and software

Qualifications for Sales Operations Manager

• Bachelor's degree in business, finance or related field
• At least two years of experience working in a cyber security or digital forensic company
• 5 years related work experience in Sales, Sales Operations, Sales Strategy, Go-to-Market or interlinked functions, ideally in the software industry
• Foundational excel modeling capabilities like advanced formula writing (vlookup, xlookup, nested IF statements, Index Match, etc), pivot tables, etc Strong strategy, planning, organizational and multitasking skills; that can be proven through a case interview
• Solid mathematical aptitude and ability to turn data into insights & actions
• A problem solver with the ability to identify solutions to complex business issues
• Must be self-managed, responsive and able to work in a virtual team environment
• Advanced Microsoft Office skills required, especially Excel & PowerPoint

• Strong analytical skills
• Strong communication skills

Preferred Skills and Experience

• Zoho and/or Sales Loft CRM Administrator Experience - 1 Years
• Salesloft and/or Outreach Sales Engagement Admin Experience 1 Years
• Collaborative real-world experience between sales, marketing and delivery
• Technology/Software Sales Operations Experience

Location

• DC preferred but Remote will be considered for qualified candidates

Benefits

• 401k company matches 4%
• Company pays 100% Medical 99% for Dental & Vision
• PTO/Sick leave
• Holiday Pay- Company follows federal holiday schedule (11 paid days)