Summary of Job Duties:
The primary objective of a Slots Floor person is to service our guests to the highest degree, making their stay at OYO Hotel and Casino Las Vegas, the greatest casino experience they ever had.
Specific and Essential Responsibilities and Duties:
- Provide currency exchange for Guests
- Balance Slot bank at the beginning and ending of each shift
- Complete all related paperwork associated with the daily operations of a Slot Guest Service Host
- Payout all jackpots
- Perform minor repairs and/or adjustments to all automated gaming machines
- Must be able to arrive for work with a positive and friendly attitude ready to have fun with our guests
- Greet players and invite them to join the Owl Club, make change or address any of their needs
- Be knowledgeable of machine game types, payoffs, and locations of games
- Be able to make accurate money transactions
- Walk the floor and maintain a high level of visibility
- Be willing to follow all current company and departmental policies and procedures, as well as those that may be introduced in the future
- Express a willingness to learn new skills
- Check for proper identification of a patron appearing to be under the age of 30 years old
- Fill and balance NRT gaming devices and perform functions which ensure their proper continued operation
- Promptly report any problems or irregularities to a supervisor when on property
- Must be willing to work weekends, holidays and overtime when needed
- Perform other duties as assigned
General Job Responsibilities and Duties:
To perform the job successfully, an individual should demonstrate the following WOW! Factor Competencies:
- Relating to Customers – Quickly build rapport and establishes relationships with friends. Relates well to different type of friends, listens and gets along well with them.
- Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time.
- Drive/Aspiration – Gets things done, willingly takes on the more demanding tasks, and stays motivated.
- Stress Tolerant – Remains calm under pressure. Reacts well to change and stays positive despite setbacks. Keeps work and personal difficulties in perspective.
- Flexible – Not resistant or afraid of change. Responsive and adaptable to situations and/or circumstances that would be different from the day-to-day routine.
- Innovating – Takes responsibility for own actions and uses good judgment before acting or making decisions.
- Quick Learning – Gets things done, willingly takes on the more demanding tasks. Easily identifies potential difficulties and their causes.
- Communicating – Speaks confidently and fluently. Talks at the correct pace and level. Is understandable. Holds others’ attention when speaking. Elicits necessary information to fully understand the needs, problems, and motives of customers.
- FamilyWorking – Fits in with the work group or Family. Develops supportive relationships with co-workers. Is considerate toward others and promotes a sense of Familyspirit.
- Cost Conscious – Understands how Casinos make money and appreciates the impact of own work on profits.
Knowledge, Skills, and Abilities:
- General knowledge of mathematical skills including addition, subtraction, multiplication, division, and money handling
- Able to effectively communicate in English, in both written and verbal forms
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
Education and/or Experience:
- Must be 21 years of age or older
- Must be available to work all shifts
- High school diploma or equivalent
- Previous cash handling experience
Licenses:
- Gaming Registration
- Alcohol Awareness Card
Machinery or Work Equipment Used:
- Slot machines, small hand tools, pc, printer, copier, color monitor
Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Evenings as needed
- Nights as needed
- Weekends as needed
Ability to Relocate:
- Las Vegas, NV 89109: Relocate before starting work (Required)
Work Location: In person