A little about us

Oyster is on a mission to create a more equal world by making it possible for companies everywhere to hire people anywhere.

In 2021, we have grown rapidly, raising over $70 million in both Series A and Series B rounds and increasing our team size by nearly 10x. And we’re just getting started. As a fully distributed startup, we’ve built an incredibly strong leadership team and employee base across 47 countries (and counting!). We embrace asynchronous communication and collaborative work. We live on our platform, and we’re passionate about improving our product every day.

Hiring people internationally is complicated – engineering, legal, finance, operations, and HR processes all interact to make it happen. We’d like to find people who think this is as interesting a challenge as we do.

We're an inclusive and diverse workplace, and welcome applicants from marginalized groups – the world over.

The Role 👩‍💻

Location: Anywhere in the world

Oyster is growing fast, and we are setting up for the first time a change management function. This is an incredible opportunity for an experienced leader to design, scope and build the function from scratch, hire a team and make an immediate and tangible impact across Operations.

You will bring solid Change and Program management skills, competent and effective communication style and manage multiple changes at the same time across Operations.

In your role, you will partner with senior stakeholders and help build and execute a strategy that allows our teams to understand and drive changes.

What you'll be doing...

• Build and lead the function responsible for change management across the Operations department. The function will lead:
• Building and owning the roadmap of various change projects either initiated within Operations or initiated outside Operations, but with impact on Operations teams
• Definition of a change framework for every type of change, including appropriate communication channel and timing
• Creating and implementing change management strategies and plans that maximize adoption of change and minimize resistance
• Building and distributing implementation packages to support integration of change into daily business operations
• Hire, coach and manage a team of Change specialists
• Build and share best practices on change management across Oyster. The team will be the point of reference for other teams, and create a community around change management
• Closely monitor all stages of implementation process and create feedback loops

How will you measure the success of that role? 

Of course, success metric depends on the type of change, but generally we will measure:

• User adoption after the change
• Time to full adoption, for each change
• User satisfaction

What's it like to work at Oyster ❤️

Check out our public notion and see for yourself: Welcome to Oyster!

Here are some pages you might be interested in:

 Mission, Vision, Values at Oyster

Why Oyster is a Distributed Company

How We Work Together at Oyster

What we're looking for 📜

Skill-sets that are important

• 8 years experience in either Organizational Change Management, Project management in an Operational environment 
• 4 years of experience in team management
• Experience in start-up environment is strong plus, ability to operate in a fast paced and dynamic environment
• Strong preference for candidates certified in Change Management and / or Project Management from an Accredited Institution
• Excellent influencer with the ability to identify and lead stakeholder groups
• Expert organizational, interpersonal, communication and networking skills
• Self-starter with the ability to work independently
• Strong attention to detail
• Excellent presentation skills
• Driven by the social impact mission and desire to use skills to influence global change and employment opportunities
• Remote-first advocate and passionate about creating change in the future of work landscape

Benefits & Compensation 💸

Salary & Benefits:

• Competitive compensation package
• Competitive stock option package
• Fully flexible hours.
• 40 days including public holidays, or legal minimum in your region if greater.
• Home Office Equipment budget (see details at Equipment at Oyster)
• Wellness and wellbeing support through HealingClouds/Plumm and WithJuno
• Private Health Insurance (if you want it)
• Time off for volunteering