Business Analyst (Cloud)

Business Analyst (Cloud)

Job Profile:

Program/Project Operations P3

JR Type:

Conditional

Job Category:

Project and Program Management

Minimum Clearance Required to Start:

None

Percentage of Travel Required:

None

Type of Travel:

None

Program/Opportunity Name:

Program | DHS DeskTop

Referral Bonus Plan:

$1,000

Job Description:

CACI is seeking an IT Business Analyst (Cloud) to join our Cloud Operations team on a contract supporting Department of Homeland Security’s cloud applications and systems. The IT Business Analyst will work with the team to collect and define client requirements, coordinate and document operations and maintenance (O&M) activities, analyze business and technical processes, and provide overall O&M support.

About the Role:

• Provide operational and project support to program manager and project manager

• Collect and define requirements with system owners

• Analyze business and technical processes

• Maintain overall schedule of projects, maintenance, and operational activities

• Assist with change management processes and activities

• Assist with maintaining Kanban board

• Coordinate testing activities and document outcomes

• Manage and maintain the Knowledge Base

• Develop and produce documentation, reports, and presentation slide decks

• Track risks and opportunities within assigned projects

• Conduct Quality Reviews of documentation to identify improvements opportunities

• Apply business concepts and theories to real-world decision making

• Create and distribute project & operational reports as requested

• Facilitate project activities and coordinate with cross-functional teams to meet deadlines

• Host and facilitate weekly/monthly project/operational meetings

• Other duties as assigned

Required Qualifications:

• Ability to obtain DoD security clearance.

• Ability to obtain a Department of Homeland Security (DHS) Entry on Duty (EOD).

• Associates’ degree or equivalent 6 years’ experience.

• Experience supporting cloud applications in government operating environments

• Strong proficiency with Microsoft products such as Excel (pivot tables and charts), PowerPoint, Word, Project, and Visio

• Previous experience creating, revising, updating, and maintaining documentation such as standard operating procedures (SOP), job aids, and work instructions

• Ability to lead and facilitate meetings with government and contractor stakeholders

• Understanding of change management processes

• Understanding of Project Management methodologies both Agile and Waterfall

• Ability to communicate clearly and effectively in interpersonal and written formats

Preferred Qualifications :

• Certified Scrum Master

• ITILv4 Foundation’s certification

• Previous JIRA and ServiceNow experience

• Previous DHS or Federal Government experience

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

DHSHP

Company Overview:

CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.