Office Assistant

P & W BMW
Pittsburgh, PA Full Time
POSTED ON 8/16/2023 CLOSED ON 11/11/2023

What are the responsibilities and job description for the Office Assistant position at P & W BMW?

Office Assistant- Collision Center

 

Objective:

To assist in daily administrative activities within the Collision Center and ensure operations run effectively.

 

Reporting Relationships:

  • Reports to Collision Center Manager/ Office Manager
  • Takes direction from the individual(s) who dispatch production based on the organization structure in place. (I.e. CSR, Office Manager or Production Manager)
  • Directs lot attendants.

 

Responsibilities:

The individual filling this position is responsible for supporting the productivity of the office and maximum throughput of the vehicles by attending proactively to the following issues:

  1. Update clients daily on the progress of their vehicles through the collision shop
  2. Identify and solve quality issues and repair delays quickly
  3. Contact insurance companies to obtain information regarding estimates 

 

Skill Criteria:

  •  
  • Time management skills
  • Customer service skills
  • Must be able to effectively handle multiple priorities
  • Excellent communication skills
  • Experience with Microsoft Excell and Word
  • Knowledge of CCC One (optional) 

Additional requirements:

  • Consistent attendance
  • Valid driver’s license

 

Your benefits start the day you do!

  • Health insurance
  • Retirement plan (401K Match)
  • Dental insurance
  • Paid time off (6 paid Holidays per year)
  • Paid training 

 

 

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