What are the responsibilities and job description for the Office Assistant position at P & W BMW?
Office Assistant- Collision Center
Objective:
To assist in daily administrative activities within the Collision Center and ensure operations run effectively.
Reporting Relationships:
- Reports to Collision Center Manager/ Office Manager
- Takes direction from the individual(s) who dispatch production based on the organization structure in place. (I.e. CSR, Office Manager or Production Manager)
- Directs lot attendants.
Responsibilities:
The individual filling this position is responsible for supporting the productivity of the office and maximum throughput of the vehicles by attending proactively to the following issues:
- Update clients daily on the progress of their vehicles through the collision shop
- Identify and solve quality issues and repair delays quickly
- Contact insurance companies to obtain information regarding estimates
Skill Criteria:
- Time management skills
- Customer service skills
- Must be able to effectively handle multiple priorities
- Excellent communication skills
- Experience with Microsoft Excell and Word
- Knowledge of CCC One (optional)
Additional requirements:
- Consistent attendance
- Valid driver’s license
Your benefits start the day you do!
- Health insurance
- Retirement plan (401K Match)
- Dental insurance
- Paid time off (6 paid Holidays per year)
- Paid training