Mortgage Loan Officer

Description

Role

To assist members with their mortgage lending needs: analyze loan requests and make credit decisions based on mortgage lending policy.

Major Duties and Responsibilities

• Review and evaluate information on mortgage loan documents to determine if buyer, property, and loan conditions meet credit union and governmental standards. Approve or reject loan application, or requests additional information. Establish terms and conditions of an approved loan and reviews with member.
• Conducts the loan interview and secures the member information necessary to initiate a loan transaction. Then provides loan information and service to members, realtors, and others as needed.
• Prepares records and reports as requested regarding loan origination and closing activities as needed.
• Responds to inquiries from prospective members regarding all types of mortgage and construction loans, provides requested information regarding the organizations lending policies and procedures.
• Assemble and organize documents in loan file, including acceptance or denial, and return file to designated clerk or destination.
• Requests a personal employment and credit check of the applicant, requests an appraisal on the property and/or construction plans under consideration.
• Identify cross-selling opportunities and cross-sells other credit union services.
• Maintains close relations with others in the banking community, home construction, and real estate to be knowledgeable about property values and to build network of professionals.
• Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Qualifications

Knowledge and Skills

Experience

Experience with Federal Housing Authority (FHA), Veterans Affairs (VA), and Federal National Mortgage (Fannie Mae), jumbo non-conforming, USDA, construction loans, and bridge loans.

Highly competitive compensation structures available.

Education/Certifications/Licenses

Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.

Interpersonal Skills

A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance.

Other Skills

Is responsible for a width of information including but not limited to: the organizations current mortgage loan interest rates, commitment/rate lock/relock fee procedures, consumer loan products/rates/guidelines that are used in conjunction with Mortgage Lending (Execulines, second mortgage products, swing loans, land loans, etc.), Bankpro loan origination software system.

ADA Requirements

Physical Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including CRTs, typewriters, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete complex mathematical calculations and spell accurately. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.