What are the responsibilities and job description for the Lead Banquet Staff position at Pablo Group?
Job Details
Description
The Lismore Hotel is a beautiful hotel with modern amenities located in the heart of downtown Eau Claire. Here you’ll find rooms with city views, event halls, the Informalist Restaurant, ECDC Coffee Shop, and Dive, our rooftop craft cocktail bar. We are also located just blocks away from some of Eau Claire’s biggest attractions like the Pablo Center, UW Eau Claire, and Phoenix Park.
The Lismore Hotel is managed by Pablo Group
At Pablo Group, our core mission is to build vitality in downtown Eau Claire. Our vision is a thriving downtown with opportunities for all to live, work, and play.
Our Organizational Values:
- Inclusion: We work to nurture human connections, a sense of belonging, and opportunities for all.
- Sustainability: We strive to lessen negative impacts on the planet and work with others to do the same.
- Experiences: We value experiences over things, and every interaction is a chance to live those values.
Pablo Group is looking for a Lead Banquet Staff to support our growing organization, within The Lismore Hotel
In this role, you’ll make an impact by….
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Pablo Management standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
- Comply at all times with Pablo Management standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include Alcohol Awareness, Food handlers, Safety, etc.
- Maintain a friendly and warm demeanor at all times.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
- Serve guests according to the hotel's standards in a friendly, courteous, and professional manner.
- Ensure Banquet Staff are following proper protocols and policies during execution of event.
- Work directly with Banquet Captain and Sales Team to organize/execute event.
We are looking for individuals with….
- Experience with customer service
- Good organizational skills
- Good communication skills
- Strong execution of event
- Previous Lead position (helpful)
Pablo Group is pleased to offer a comprehensive benefits package to all eligible employees. This includes medical, dental and vision insurance, 401k with company match, life insurance, short-term and long-term disability, paid time off including paid parental leave, paid holidays as well as flexible spending and health savings account options.
Equal Opportunity Employer
Pablo Group celebrates diversity and is committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This is a flexible schedule, working days/evenings, anytime events are taking place.
Qualifications
Salary : $16 - $17