Quality Assurance Technician II

It’s an exciting time at PAC Worldwide

With the rise in e-commerce, it’s a great time to be in the essential industry of flexible packaging! Our packaging is used in the delivery of goods such as books, gifts, parts, paperwork, medicine, household items, clothing, food and more. PAC Worldwide is experiencing tremendous growth and we are proud to provide good, stable jobs in safe environments.

From competitive benefits, to our employee-first company values, we are committed to investing in the people we care about. We now have a formal program for team members to move up in their roles, as well as opportunities to share in PAC’s growth. We invite you to learn more!

Working at PAC:

PAC Worldwide manufactures packaging materials and supplies packaging automation equipment for some of the world’s top retailers. For over 40 years, we have maintained a commitment to producing high-quality products while remaining dedicated to corporate responsibility and employee wellness. PAC promotes open communication and comprehensive employee wellness through our PACLife initiative. PACLife’s CARE, CONNECT, CREATE initiative is targeted at our most important asset, our employees. Through PACLife we seek to enhance the life, relationships and future of every PAC employee. PACLife is about connecting with our employees on a level that goes beyond simple work output so, together, we can create a company where we are all proud to belong.

Summary:

Conduct materials and product testing of incoming materials, work in progress materials and finished goods product to ensure they consistently meet customer requirements and PAC standards.

Shift Details: 1st Shift

Shift Hours: 7:00am-3:00pm

Shift Days: Monday- Friday

Paid Breaks

Essential Duties and Responsibilities:

• Test incoming materials, following PAC procedures, to ensure they meet PAC specifications
• Test incoming Finished Goods, following PAC procedures, to ensure they meet PAC specifications
• Test in process materials and products, following PAC procedures, to ensure they meet PAC specifications
• Efficient and effective in the use of Laboratory testing equipment
• Ensure test equipment is functioning properly and calibrated. Calibrate equipment as needed.
• Assist in training floor QA Techs on the proper methods to test materials
• Accurately and timely completion of sales, customer service, production and management testing requests
• Provide timely and accurate Quality related reports as requested by Supervision and Management
• Back up support for floor Quality Technicians. Including vacation coverage. Responsibilities include:
• Conduct First Off production line inspections. (Checklist of items will be provided)
• Conduct in process product quality checks (Checklist of items will be provided)
• Processing product and materials that fail to meet the quality standards. (Place the sub-standard product/material on QA Hold, generate the necessary documents, and oversee the moving of the sub-standard product/material to the quarantine area.)
• Enter all inspection data on the computer system.
• Retain testing samples and manage the filing of retains
• Assist in the investigation of customer complaints.
• Provide production associates with labels as needed.
• Promote, encourage and support the ISO 9001 based Quality Management System.
• Promote, encourage and support Continuous Improvement efforts
• Must work safe at all time
• Other duties as assigned

Supervisory Responsibilities: no

Qualifications:

Education and/or Experience:

• High school diploma or equivalent required; some college preferred

Language/Communication Skills:

• Must be capable of speaking, reading and writing English with good written, oral and interpersonal skills.

• Ability to read and interpret general quality procedures and test methods.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals using a calculator.

• Ability to read ruler.

Reasoning Ability:

• Excellent attention to detail, quality, safety, problem solving and follow-up.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

• Must be able to input inspection data in database software

• Familiarity with MS Office required

Certificates, Licenses, Registrations:

• None

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 10 pounds. The employee is occasionally required to lift up to 25 pounds and up to 50 pounds. The vision requirements include: close vision, distant vision, peripheral vision, depth perception and ability to adjust focus.
• Employee must be able to work overtime with short notice. Because Quality is a small department, there are no extra employees to cover absenteeism.
• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the employee is frequently exposed to moving mechanical parts and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions.
• The noise level in the environment is moderate.

Benefits:

• Competitive hourly wage

• Bonus opportunities for obtaining production/safety/quality goals, maintaining perfect attendance, anniversary appreciation, and more

• Medical, dental, and vision with generous employer contributions to premiums

• Employer-paid disability and life insurance, with additional voluntary options

• 401K plan eligibility on day 1 of employment, with a generous match after 6 months

• Three weeks of paid time off within the first year

• Paid holidays as of day 1

• Perks and discounts for local and national retailers and organizations

• Continuous training and professional development opportunities

• Consistent opportunities for overtime