Dispatch

Westborough, MA Full Time
POSTED ON 3/2/2024

SUMMARY : The Courier Dispatch Lead will play a pivotal role in overseeing the day-to-day logistics activities, ensuring efficient coordination, and driving continuous improvement within the logistics department.

ESSENTIAL FUNCTIONS :

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

  • Lead and mentor a team of logistics professionals, providing guidance and support to ensure high performance and motivation.
  • Foster a collaborative and positive work environment, promoting teamwork and accountability.
  • Oversee and coordinate inbound and outbound logistics activities, including shipping, receiving, and transportation.
  • Monitor and optimize warehouse and distribution center operations for efficiency and accuracy.
  • Manage inventory levels to meet customer demand while minimizing holding costs.
  • Implement effective inventory control measures, including regular cycle counts and reconciliations.
  • Identify opportunities for process optimization and implement efficiency initiatives to enhance overall logistics performance.
  • Collaborate with cross-functional teams to streamline workflows and reduce operational bottlenecks.
  • Cultivate and maintain relationships with logistics service providers, ensuring adherence to service level agreements.
  • Develop and monitor key performance indicators (KPIs) to measure and report on logistics performance.
  • Implement corrective actions to address deviations from performance targets.
  • Ensure compliance with relevant regulations and industry standards.
  • Maintain accurate and up-to-date documentation for shipments, inventory, and other logistics activities.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Bachelor's degree in business, operations management, or a closely related field; AND five (3) years of professional experience in logistics management;

OR an equivalent combination of education, training, and experience.

Required Certificates, Licenses, and Registrations :

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

None.

Required Knowledge and Skills

Required Knowledge :

  • Principles and practices of logistics management
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Business and management principles involved in planning, resource allocation, resources modeling, and coordination of people and resources.
  • Principles and practices of financial / statistical analysis.
  • Advanced principles and practices of developing teams, motivating employees, and managing in a team environment.
  • Applicable laws, codes, and regulations.
  • Computer applications and systems related to the work.
  • Techniques for dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds.
  • Principles and techniques of making effective oral presentations.
  • Correct business English, including spelling, grammar, and punctuation.
  • Planning, organizing, and administering assigned activities, programs, and projects.
  • Preparing accurate financial and operational analyses.
  • Interpreting, explaining, and applying principles and practices of budgeting, cost projection, revenue control, and modeling.
  • Training others in policies and procedures related to the work.
  • Leading effective work teams and motivating individuals to meet goals and objectives and provide customer services most cost-effectively and efficiently.
  • Interpreting, applying, and explaining applicable laws, codes, and regulations.
  • Preparing clear and concise reports, correspondence, and other written materials to various levels of the organization.
  • Using initiative and independent judgment within established organizational and leadership guidelines.
  • Using tact, discretion, and prudence in working with those contacted in the course of the work.
  • Correct business English, including spelling, grammar, and punctuation
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
  • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

PHYSICAL / MENTAL REQUIREMENTS :

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds;

vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

WORKING ENVIRONMENT :

Work is performed in an office setting. Work is subject to up to travel.

OFCCP Statement

Pace Analytical is an Equal Opportunity Employer and will not discriminate against any applicant for employment on the basis of race, age, religion, sex, veterans, individuals with disabilities, sexual orientation, or gender identity.

Monday - Friday 11 : 00 am - 7 : 30 pm

Full-time; 40 hours per week plus

Last updated : 2024-03-02

Salary.com Estimation for Dispatch in Westborough, MA
$120,273 to $167,078
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