TAKE-OUT

OVERVIEW

Pacific Catch, Inc. is currently seeking a Take-Out/Expediters Team Member. The ideal candidate will be passionate about our concept, hospitality and delivering exceptional service to our Guests. This is a great opportunity to get in on the ground floor of a successful concept with enormous growth potential. If you are looking for a great working environment with a cohesive and fun team of people, then introduce yourself! We are looking forward to hearing from you! Join us at our Walnut Creek location!!!!

Team Member Benefits

1. Earn tips on top of your hourly pay
2. 100% paid meals on all your shifts
3. Flexible scheduling
4. Great Training Programs
5. Career Development Opportunities

Pacific Catch is proud to serve delicious sustainable seafood, accompanied by creative craft cocktails, and all with a touch of Aloha spirit!

EDUCATION / EXPERIENCE

• High school education required. Hospitality or other degree a plus.
• Minimum 1-year experience in restaurant industry preferred.

PHYSICAL

• Must be able to stand and exert well-paced mobility for periods of up to 5 hours in length.
• Must be able to reach, bend, stoop and frequently lift up to 35 pounds.

SCHEDULE

This is a part-time, hourly, non-exempt position. Hours may be different every week and schedules are not set or guaranteed. Must have Weekend availability.

SKILLS AND KEY ATTRIBUTES REQUIRED

• Exceptionally reliable, responsible, honest, and focused on always supporting the team.
• Punctual, strong work ethic and commitment to excellence. No history of attendance or reliability issues with former employers.
• Per business needs, you may be asked to perform other related duties.
• Taking the initiative of providing our guests with a positive experience.
• Able to follow directions from management team.
• Ability to operate a POS system.
• Energetic, outgoing, and a natural hospitable personality.
• Embraces all Pacific Catch’s Core Values, Hospitality Standards and Team Member Standards. Follows all Pacific Catch policies and standards, as described in the Pacific Catch Team Member Handbook.
• Presents positive first impression along with professional image. Impeccable, high personal standards for dress and grooming.
• Ability to accurately handle cash and all financial transactions.
• Adaptable, flexible and able to manage a heavy workload. Ability to prioritize well and remember all guest requests. Great at multi-tasking!
• Openness to constructive feedback and being coached/mentored.
• Openness to being cross trained in multiple restaurant positions.

RESPONSIBILITIES FOR TAKE-OUT TEAM MEMBER INCLUDE BUT ARE NOT LIMITED TO:

• Be the face of Pacific Catch: introducing the menu, inviting the guests in, and helping them navigate ordering, making sure orders are fulfilled quickly and hospitably.
• Follow all company safety guidelines to the highest level. Face masks and gloves to be always worn while working at any Pacific Catch, Inc. restaurant(s).
• Wash hands before and throughout shift, and always between prep orders.
• Inform Supervisors of any immediate symptoms if you are feeling ill
• In charge of receiving and processing all incoming take-out orders, payments, handling, and packaging.
• Know the ingredients and components of our food and beverage items and know how to find this information. Identifying the items ordered are exactly what our guests requested, providing utensils, napkins, sauces etc.
• Ensure orders are being prepared with the correct priority
• Up-sell whenever possible. Maintaining your focus when taking or packing guest’s orders.
• Being detail oriented, at an extremely high level. Noting special requests when asked and executing, it is all about the small details.
• Keep the takeout area clean and well organized, maintaining supplies, notifying manager when supplies are low.
• Maintain excellent personal grooming and hygiene (i.e., hair, facial hair, fingernails, etc.), and wear appropriate professional attire, and slip-resistant shoes.
• Complete assigned opening side work as directed by manager.
• Inform manager of special guest requests, large order requests, guest complaints and special questions, and emergency situations.

Maintaining our Team Members and Guests safety is of the utmost importance to Pacific Catch, Inc.