What are the responsibilities and job description for the Clinical Team Supervisor position at Pacific Clinics?
WHO WE SERVE:
Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer mental health, substance use treatment, and supportive services to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over 22 languages to our region’s culturally and ethnically diverse populations. We provide services in over 50 locations across Los Angeles, Ventura, San Bernardino, and Orange Counties.
Who We Are:
Pacific Clinics has transformed lives for over 95 years. Each day, we live our mission of advancing behavioral healthcare through our comprehensive continuum of services, through our advocacy at the state and federal levels on policies that impact mental health, and through our evidence-based training for professionals.
Pacific Clinics supports individuals and families in over 50 locations across Los Angeles, Orange, San Bernardino and Ventura Counties. With free, low-cost and sliding scale fee services for children, youth, transitional age youth, adults, and older adults, we are here for Southern Californians at every stage of life.
We pride ourselves on delivering innovative community-based, culturally and linguistically appropriate programs, and our highly trained staff members are reflective of the communities we serve.
What We Offer:
- Competitive salaries
- Great benefits
- Great learning opportunities
- Great supervision
- Supportive, friendly work environment
- An established, reputable, stable company
THE POSITION
The Clinical Team Supervisor coordinates and supervises therapists, case managers and/or other clinical services staff as assigned by the Program Director. Ensures staff provides mental health services including psycho-diagnostic assessment, group and family therapy services. Coordinates cases with the Department of Mental Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Ensures that all supervisees provide an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Provides supervision of clinical hours for staff pursuing licensure.
• Ensures that all client assessments and treatment or case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs two chart reviews per staff per quarter consistent with Agency’s and Division’s requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity standards are met through ongoing supervision addressing barriers as they arise.
• Collaborates and consults with community partners to ensure consumers’ needs are met.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
For positions that perform clinical services:
• Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate.
• Considers substance abuse and/or co-occurring disorders in treatment plans.
• Completes Service and Coordination Plans, progress notes, and other DMH required documentation in a timely manner and meets the standards of the Department of Mental Health Short/Doyle Medi-Cal, Pacific Clinics and its funding sources.
• Provides rehabilitative services to clients and/or their families which might include assistance in restoring or maintaining a client’s functional skills, daily living skills, social skills, medication compliance, and linking up to needed community services and support resources.
• Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention.
• Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
Clinical Supervision:
• Review clinical notes and billing documentation to ensure inclusion of all information required for regulatory billing requirements
• Timely review and approval of notes.
• Guides staff and interns in the development of their work plan, assigned duties responsibilities and scope of authority
• Consults with staff on problems relative to their clients
• Performs managerial duties including, but not limited to: assigning and reviewing progress of assignments, conducting performance appraisals, developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program.
• Identifies staff training needs and ensures development and implementation go programs that address needs participate in delivering training sessions to meet the needs of staff related to clinical/program needs.
• Works closely with QA department to support documentation compliance.
• Takes a lead role in internal clinical documentation audits.
EDUCATION and/or EXPERIENCE/POSITION REQUIREMENTS:
• Licensed clinician in one of the following categories: Marriage Family Therapist, Licensed Clinical Social Worker, Licensed Professional Clinical Counselor or Psychologist.
• Two years post-licensure preferred.
• Eighteen months post licensure required (unless grandfathered).
• Meets relevant state licensing requirements for billable services.
• Meets requirements of Board of Behavioral Sciences to provide clinical supervision.
o Has practiced psychotherapy or provided direct supervision of trainees, interns or associate clinical social workers who preform psychotherapy for at last two (2) years within the five (5) year period immediately preceding any supervision.
o Complete a minimum of six (6) hours of supervision training or coursework in each renewal period while providing supervision.
• Minimum of three (3) years relevant experience working with chronic and severe mental illness.
• Minimum one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff.
• Bilingual skills in the appropriate language for the Clinics' clients is highly preferred and in some instances required.
• Must demonstrate ability to work as part of a multidisciplinary team.
• Demonstrated ability to work in Windows environment (including Word and Excel).
• Must possess a valid California driver's license and maintain an insurable driving record under the Clinics' liability policy.
“#LI-Hybrid”
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We comply with Assembly Bill AB1933, candidates are required to show proof of full vaccination (including Booster) to begin work. Candidates who are partially vaccinated, cannot begin work until they are fully vaccinated and waited fourteen days post second vaccine. Requests for Medical and Religious exemptions may be submitted post offer for consideration.
Unvaccinated May Not begin work until:
- Received one Johnson & Johnson or two Pfizer or Moderna and waited 14 days past the last vaccine.
- Pfizer second dose – taken after 21 days = can start after 35 days from 1st dose
-Moderna second dose – taken after 28 days after first dose = can start work after 42 days from 1st dose
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the Los Angeles Fair Chance Initiative for Hiring.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. “#LI-Hybrid”
