What are the responsibilities and job description for the Host position at Pacifica Hotels?
- Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific
service to guests.
- Communicate effectively with guests and fellow team members.
- Cheerfully and courteously greet and escort guests o tables and assist in seating at tables; present
- Take, record and confirm restaurant reservations/cancellation as specified in departmental standards.
- Assist in preparing the restaurant for service and maintaining the cleanliness of the dining room at all
- Assist in monitoring the guests’ needs and all phases of the restaurant operations.
- Oversee all aspects of restaurant during absence of Restaurant Manager and/or Supervisor.
- Maintain complete knowledge of all menu items, specials, liquor/beer/non-alcoholic selections
- Maintain good guest relations by keeping abreast of all in-house and area functions in order to
- Inspect tables and stations ensuring that all set ups meet the department standards. Check
corrections.
- Answer restaurant telephone courteously and efficiently as specified in department standards.
- Extend courteous departures as guests leave the restaurant.
- Ensure tables are cleaned and reset according to standards.
- Report any missing/found articles or equipment/property damage to the Housekeeping Supervisor.
- Provide assistance to other team members and departments to contribute to the best overall
- Perform other duties as assigned, requested or deemed necessary by management.
Qualifications
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Education
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Licenses & Certifications
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